M.M. van Paassen
Please Note
179 records found
1
Cabin crew startle and surprise
Occurrence and impact
Air traffic control is advancing digitalization by developing advanced decision-support systems, where the way information is presented to operators plays a central role in shaping performance. However, the effects of different visual representations within these systems on human decision-making remain not fully understood. In this study, we compared two Conflict Detection and Resolution (CD&R) tools: the Highly Interactive Problem Solver (HIPS) and the Solution Space Diagram (SSD). Although both systems are grounded in the same control problem, they differ in how they represent the control constraints that define conflict conditions and feasible responses. Through a human-in-the-loop experiment under low-and high-traffic conditions, we analyzed how these differences influence decision-making. Results showed that, particularly in low-density traffic, HIPS enabled quicker responses, fewer commands, and smaller safety margins, whereas SSD, despite receiving more favorable subjective ratings, led to greater variability in actions. These findings suggest that visualization significantly impacts decision-making consistency and efficiency. However, in highly complex environments, overall effectiveness may depend more on operators' ability to shift and adapt decision-making patterns facilitated by the interface than on specific visual elements.
This paper outlines the three-phase construction of the Startle and Surprise Inventories (Startle-I; Surprise-I) and Visual Analogue Scales for Startle and Surprise (Startle-VAS; Surprise-VAS). In Phase 1, seven experts in the field assessed the content validity of 14 items for surprise, 7 items for startle derived from fundamental and applied literature. Elimination of items was based on a 50% agreement of relevance. In Phase 2, 81 participants completed the retained 19 items nine times, each time immediately after watching a video clip. A multilevel exploratory factor analysis was applied to assess the construct validity of items. In Phase 3, concurrent validity of the Startle-VAS and Surprise-VAS was tested by comparing with the Startle-I and Surprise-I scores, respectively. The first two phases yielded a 11-item two-factor solution, corresponding to the constructs of startle and surprise. These results supported Startle-I and Surprise-I as measures of self-report startle and surprise, with Startle-VAS and Surprise-VAS as efficient alternatives.
On final approach, an approach controller is responsible for separating aircraft lining up on the instrument landing system. In an attempt to increase traffic throughput, especially in strong headwind conditions, European regulation advises all European airports to move from distance-based to time-based separation. This effectively changes the controller’s task from a distance-based to a time-based problem. Further complications arise because of the European recategorization of aircraft types initiative, and experts fear that the gains foreseen with time-based separation will not be realized. This paper presents a visual tool integrated into the radar screen to assist controllers in performing time-based separation, the ideal turn-in point (ITIP) display. To assist controllers in selecting optimal approach strategies, starting from the moment aircraft enter the terminal control area, the display shows the possibilities and restrictions in the system rather than giving (restricting) advisories. A proof-of-concept experiment was performed with people knowledgeable in air traffic control (N = 8) and compared the ITIP to a current industry state-of-the-art display designed by U.K.’s National Air Traffic Services in scenarios of varying difficulty. Results show that with the ITIP tool, efficiency improved with similar or higher levels of safety and similar or lower workload. These promising results justify testing the interface with professional air traffic controllers. Future work aims at reducing clutter, increasing simulation fidelity, and increasing the level of support in complex traffic situations.
Startle and surprise in helicopter operations
Reported prevalence and application of mitigation strategies