Engineering organizational processes and systems introduction to the minitrack

Journal article (1999)

Authors

G.J. de Vreede OLD SnC Business Office
A. Verbraeck Policy Analysis - TPM
Research Group
Policy Analysis (TPM) (TU Delft)
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Published Date

01-01-1999

Language

English

Reuse Rights

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Faculty

Technology, Policy and Management

Department

Multi Actor Systems

Research Group

Policy Analysis

Abstract

The minitrack on engineering organizational processes and systems deals with the development and use of methods and tools for quantitative and qualitative analysis of current business processes, and for design and implementation of new ways of working. The minitrack is aimed at the service industry because high quality processing of information is usually the added value which the industry provides for its customers. The developments in these processes and systems are presented, focusing on concepts for modeling the dynamic behavior of business processes and of those involved in supporting their design and change.