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Bouman, N.L.J. (author), Simonse, LWL (author)
Purpose – Engaging with customers and addressing unmet value have become increasingly challenging within multi-stakeholder environments of service innovation. Therefore, this paper aims to address this challenge by studying how strategic design abilities address unmet value in service engagement strategies. Design/methodology/approach – The...
journal article 2023
document
Nawaz, M.F. (author), Goncalves, J. E. (author), Verma, T. (author), Hoppe, T. (author), Doorn, N. (author)
Driven by climate change and energy crises, an increasing number of households in the European Union are becoming vulnerable to energy poverty. However, current renovation programs fall short in effectively targeting and addressing the needs of vulnerable groups, particularly in underprivileged neighborhoods where low effectiveness rates and...
abstract 2023
document
Stefanie Horian, S.H. (author), Qian, QK (author), Hoekstra, J.S.C.M. (author), Visscher, H.J. (author)
Energy efficiency renovation (EER) of the existing residential housing stock is crucial to achieving further decarbonization to be climate neutral by 2050. This transition is particularly challenging for affordable rental housing providers as they have to make intensive investment decisions while balancing rental affordability for their low- and...
abstract 2023
document
Magnier, L.B.M. (author), Gil-Pérez, I. (author)
The question of prolonging the lifetime of food packages before they are disposed of has largely been overlooked. Yet, reusing packaging could bring interesting environmental benefits. In this research, we take a consumer perspective and test whether returnable packaging for fast-moving consumer goods (FMCG) has the potential to be adopted by...
conference paper 2022
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van den Berge, R.B.R. (author), Magnier, L.B.M. (author), Mugge, R. (author)
Consumers’ expectations about product lifetimes have an influence on the actual lifetimes. Promoting repairability and a product lifetime label can potentially encourage consumers to extend product lifetimes. In this paper, we present in-depth insights in how consumers make estimations about product lifetimes, and their attitudes towards...
conference paper 2022
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Wallner, T.S. (author), Magnier, L.B.M. (author), Mugge, R. (author)
This research investigates how a durable and attractive product appearance, the perceived contamination risk, and consumers' environmental concern influence the purchase intentions of refurbished products. Consumers often have lower purchase intentions of refurbished products because they associate them with lower durability and fear that they...
conference paper 2022
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Newton, C.E.L. (author)
Space, people, and time are all intertwined in the city, a complex system in which planners intervene. Their strategic plans and neighbourhood designs impact the daily lives of city dwellers. This emphasises the point that spatial planning and urban design ar enot technical disciplines. The everyday use of space and its symbolic meanings must be...
book chapter 2022
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Odayakulam Balasubramaniam, D. (author), Brown, P.D. (author), Calderon Gonzalez, A. (author), Mulder, I. (author)
Circular economy has gained traction within companies resulting in many exploring new product and business model combinations. Yet, to transition towards a circular economy on a societal level requires going beyond new product and market-based opportunities. To enable societal level change, ecosystem-level innovations are important and so...
conference paper 2022
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Jung, Ji Youn (author), Qiu, S. (author), Bozzon, A. (author), Gadiraju, Ujwal (author)
Conversational agents are being widely adopted across several domains to serve a variety of purposes ranging from providing intelligent assistance to companionship. Recent literature has shown that users develop intuitive folk theories and a metaphorical understanding of conversational agents (CAs) due to the lack of a mental model of the...
conference paper 2022
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Qiu, S. (author)
Crowdsourcing has become a standard approach for the collection of the human input required by scientists and practitioners alike to execute their experiments, or to train, control, and verify the behavior of their intelligent systems. Despite years of successful research and industrial application, how to improve the engagement and satisfaction...
doctoral thesis 2021
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Roël-Looijenga, A. (author), Klapwijk, R.M. (author), de Vries, M.J. (author)
During a Design and Technology class, engagement is both required to start creative hands-on work and a sign of pupil’s creative thinking. To find ways to achieve engagement, we can look to the Montessori tradition. Due to the fact that learning is regarded as feeding insight through experimenting, tasks have to offer pupils the opportunity to...
journal article 2020
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Purwanto, A. (author), Zuiderwijk-van Eijk, A.M.G. (author), Janssen, M.F.W.H.A. (author)
Purpose: Citizen engagement is key to the success of many Open Government Data (OGD) initiatives. However, not much is known regarding how this type of engagement emerges. This study aims to investigate the necessary conditions for the emergence of citizen-led engagement with OGD and to identify which factors stimulate this type of engagement...
journal article 2020
document
Lancel, K.A. (author), Maat, Hermen (author), Brazier, F.M. (author)
Can a multi-sensory model of disruption be designed for shared social touch in public space of merging realities? This paper presents a multi-sensory model for disruption design for shared social touch experience in public space of merging realities. This model is based on analysis of three different artistic orchestrations performed in the...
journal article 2020
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Appel-Meulenbroek, Rianne (author), van der Voordt, Theo (author), Aussems, Rik (author), Le Blanc, Pascale (author), Arentze, Theo A. (author)
Purpose: This paper aims to explore, which characteristics of activity-based offices are related to the position of workers on the burnout – engagement continuum. Design/methodology/approach: Literature review and an online survey amongst knowledge workers in the Netherlands, which provided data of 184 respondents from 14 organisations. The...
journal article 2020
document
Lancel, K.A. (author), Maat, Hermen (author), Brazier, F.M. (author)
Is human hosting essential to social touch in the public space of merging realities? This paper explores the role of hosting in art and design for mediating social touch in public space, social robotics, virtual reality and tele-matic environments. The question of whether human hosting is essential to social touch was the focus of three...
conference paper 2020
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Saad, E. (author), Broekens, D.J. (author), Neerincx, M.A. (author), Hindriks, K.V. (author)
This paper presents the design and evaluation of human-like welcoming behaviors for a humanoid robot to draw the attention of passersby by following a three-step model: (1) selecting a target (person) to engage, (2) executing behaviors to draw the target's attention, and (3) monitoring the attentive response. A computer vision algorithm was...
conference paper 2019
document
Alghamdi, N.A.A. (author)
The Kingdom of Saudi Arabia has experienced a huge investment from the government in many sectors such as health, education, infrastructure, and so on. A special focus has been given to the higher education sector. This is because education, and higher education in particular, is key for the development of any country. To realise this, the...
doctoral thesis 2018
document
Bank, P.J.M. (author), Cidota, M.A. (author), Ouwehand, P.W. (author), Lukosch, S.G. (author)
In clinical practice, upper extremity motor impairments are commonly assessed with disease-specific, subjectively scored and low-resolution rating scales that often do not consider the variations in tasks and environment that are essential aspects of daily life. Augmented reality (AR) systems with contactless tracking of the hand and upper body...
journal article 2018
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Goderie, C.J.M. (author), Alashrafov, R. (author), Jockin, Pieter (author), Liu, Lu (author), Liu, Xin (author), Cidota, M.A. (author), Lukosch, S.G. (author)
For a better understanding of how different diseases (e.g. neurovascular diseases, neurodegenerative diseases, and musculoskeletal pain conditions) affect human motor function, a uniform, standardized and objective evaluation is a desirable goal expressed within the clinical community. We explore the capabilities of an augmented reality (AR)...
conference paper 2017
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Cidota, M.A. (author), Lukosch, S.G. (author), Bank, Paulina J.M. (author), Ouwehand, P.W. (author)
Advances in technology offer new opportunities for a better understanding of how different disorders affect motor function. Our aim is to explore the potential of augmented reality (AR) using free hand and body tracking to develop engaging games for a uniform, cost-effective and objective evaluation of upper extremity motor dysfunction in...
conference paper 2017
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