Transparency is used in product design across various product categories. Because of the physical property of letting light go through, transparency can create unique visual styles. Transparency can also communicate additional information as a result of what is situated underneath the product cover, which prompts different consumers’ interpretations. To support designers to use transparency effectively, this research aims to explore the use of transparency in product design to provide an overview of the design intentions of using transparency. Specifically, two studies were conducted. In Study 1, in-depth interviews with experienced designers (N = 6) were conducted and the results revealed the overview of the following five design intentions of using transparency in product design: enrich visual appeal, enrich product experience, improve product usability, facilitate consumers’ comprehension and demonstrate product functionality. The overview was further validated through consumer interviews (N = 13) in Study 2.@en

The work we will be discussing here explores how government, industry, the university, and the citizens of a city can arrive through a participatory design approach at an increased and mutual understanding and a shared vision of a desired smart city of the future. Elaborating upon insights from transition management studies and from the quadruple-helix knowledge production model, our work proposes a participatory approach for prototyping future cities that embraces practice-oriented design research activities and thus aims for practical impact. We will report on two cases, GovJam and Hackday Data of the Crowds, in which stakeholders were able to acquire through participatory prototyping an understanding of the possibilities of technology in city services of the future. Results from these sessions show that participating stakeholders indeed gained a new perspective upon issues facing the city, due to an increased awareness and understanding of, and empathy for, the interests of other stakeholders. We also found indications that transfer of knowledge was taking place from the prototyping sessions to the daily practice of participants working in the public sector.@en