EH

E.M.A. Hagens

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2 records found

Exploring perceived safety of dominant vs submissive quadruped robots

Conference paper (2024) - Nanami Hashimoto, Emma Hagens, Arkady Zgonnikov, Maria Luce Lupetti
Unprecedented possibilities of quadruped robots have driven much research on the technical aspects of these robots. However, the social perception and acceptability of quadruped robots so far remain poorly understood. This work investigates whether the way we design quadruped robots' behaviours can affect people's perception of safety in interactions with these robots. We designed and tested a dominant and submissive personality for the quadruped robot (Boston Dynamics Spot). These were tested in two different walking scenarios (head-on and crossing interactions) in a 2x2 within-subjects study. We collected both behavioural data and subjective reports on participants' perception of the interaction. The results highlight that participants perceived the submissive robot as safer compared to the dominant one. The behavioural dynamics of interactions did not change depending on the robot's appearance. Participants' previous in-person experience with the robot was associated with lower subjective safety ratings but did not correlate with the interaction dynamics. Our findings have implications for the design of quadruped robots and contribute to the body of knowledge on the social perception of non-humanoid robots. We call for a stronger standing of felt experiences in human-robot interaction research. ...

A Design Exploration of Embodied Conversational Agents for the periconception period at Erasmus MC

Conference paper (2023) - Maria Luce Lupetti, Emma Hagens, Willem Van Der Maden, Régine Steegers-Theunissen, Melek Rousian
This paper explores the potential implications of embodied conversational agents (ECAs) in healthcare, focusing on the impact of appearance and conversation style on trustworthiness. We conducted a Research through Design investigation of ECAs for supporting women during the periconception period and in pregnancy. The paper presents the results of a Wizard of Oz study in which two alternative prototypes, a chatbot, and an ECA, were tested in a tertiary hospital by 25 participants. Reflecting on the results we suggest that limited patients' trust in ECAs maybe be beneficial for achieving trustworthy use of these agents in the healthcare context. ...