LB

Lucienne Blessing

4 records found

Experiences from the international frontlines

An exploration of the perceptions of airport employees during the COVID-19 pandemic

The aviation industry is one of the sectors that has been heavily impacted by the pandemic. While the major body of literature has focused on passenger experience and behaviour, this study focuses on airport employees instead—their experiences, perceptions, and preferences fol ...

Function modelling is proposed in the literature from different disciplines, in interdisciplinary approaches, and used in practice with the intention of facilitating system conceptualisation. However, function models across disciplines are largely diverse addressing different fun ...
The aim of this paper is to explore how meanings in products and services can be captured, deconstructed, and finally structured, in order to facilitate the deliberate and intentional creation and conveyance of meanings to users and non-users. These analytical steps for mapping m ...
Interdisciplinary system development requires the integration of diverse expertise to combine different engineering technologies and—increasingly often—services, in order to provide users with expected value and desired functionality in newly developed products. Failure to achiev ...