Virtueel boek Let a thousand flowers bloom

Travel Agents and ICT Technologies

M-commerce research in context policy capturing and customer value, some preliminary findings.

Zin en onzin van businessmodellen

ICT in organisaties

The Dynamics of Click-and-Mortar Electronic Commerce: Opportunities and Management Strategies

The Development of Location-Based Mobile Transaction Services

Content and Cotext: A new research approach to the basic characteristics of information needs.

Physical Presence and Location Aspect in electronic Commerce Environments

The Dynamics of Click and Mortar E-Commerce: Opportunities and management Strategies.

Leveraging Physical and Virtual Presence in Electronic Commerce: The Role of Hybrid Approaches in the New Economy

Strategic Positioning of the Web in a Multi Channel Market Approach

Klantervaring en Internetconcepten

The development of location-based mobile transaction services

Hybrid Commerce in the Netherlands

Computer ondersteunende communicatie, virtuele teams en communities of practices.

Strategic positioning of the Web in a multi-channel market approach

Trends in Telematics. E-commerce in Nederland: Internet als extra marktaandeel. Zoeken naar het beste van twee werelden

Developing a Multi Channel Service Model and Design Method

The Use of Hybrid E-Commerce by Firms: Understanding the Dynamics of Click and Mortar Business Models.