Anomaly detection techniques are essential in automating the monitoring of IT systems and operations. These techniques imply that machine learning algorithms are trained on operational data corresponding to a specific period of time and that they are continuously evaluated on newly emerging data. Operational data is constantly changing over time, which affects the performance of deployed anomaly detection models. Therefore, continuous model maintenance is required to preserve the performance of anomaly detectors over time. In this work, we analyze two different anomaly detection model maintenance techniques in terms of the model update frequency, namely blind model retraining and informed model retraining. We further investigate the effects of updating the model by retraining it on all the available data (full-history approach) and only the newest data (sliding window approach). Moreover, we investigate whether a data change monitoring tool is capable of determining when the anomaly detection model needs to be updated through retraining.

Effective change management is crucial for businesses heavily reliant on software and services to minimise incidents induced by changes. Unfortunately, in practice it is often difficult to effectively use artificial intelligence for IT Operations (AIOps) to enhance service management, primarily due to inadequate data quality. Establishing reliable links between changes and the induced incidents is crucial for identifying patterns, improving change deployment, identifying high-risk changes, and enhancing incident response. In this research, we investigate the enhancement of traceability between changes and incidents through AIOps methods. Our approach involves a close examination of incident-inducing changes, the replication of methods linking incidents to the changes that caused them, introducing an adapted method, and demonstrating its results using historical data and practical evaluations. Our findings reveal that incident-inducing changes exhibit different characteristics dependent on context. Furthermore, a significant disparity exists between assessments based on historical data and real-world observation, with an increased occurrence of false positives when identifying links between unlabeled changes and incidents. This study highlights the complex nature of identifying links between changes and incidents, emphasising the contextual influence on AIOps method effectiveness. While we are actively working on improving the quality of current data through AIOps approaches, it remains apparent that further measures are necessary to address issues like data imbalances and promote a postmortem culture that brings attention to the value of properly administrating tickets. A better overview of change failure rates contributes to improved risk compliance and reliable change management.

An incident management process is necessary in businesses that depend strongly on software and services. A proper process is essential to guarantee that incidents are well-handled, especially in a financial software-defined business needing to adhere to guidelines and regulations. This paper aims to enhance understanding of the current state of practice through a single-case exploratory case study, at the international bank ING, by interviewing 15 subject matter experts on the incident management process. The research identifies eight core observations on tool usage, the challenges experienced and future opportunities. Core challenges include monitoring data quality, the complexity of the environment, and the balance between minimising incident resolution time and following procedural guidelines. Future opportunities can lessen these challenges by making better use of available tooling and employing machine learning approaches. This requires tight supervision on the use of best practices and good monitoring data quality. The findings emphasise the need for a strengthened focus on improving the quality of monitoring data, handling environment complexity, incident clustering, and better support for regulatory compliance.

While the concept of large-scale stream processing is very popular nowadays, efficient dynamic allocation of resources is still an open issue in the area. The database research community has yet to evaluate different autoscaling techniques for stream processing engines under a robust benchmarking setting and evaluation framework. As a result, no conclusions can be made about the current solutions and problems that remain unsolved. Therefore, we address this issue with a principled evaluation approach.

This paper evaluates the state-of-the-art control-based solutions in the autoscaling area with diverse, dynamic workloads, applying specific metrics. We investigate different aspects of the autoscaling problem as performance and convergence. Our experiments reveal that current control-based autoscaling techniques fail to account for generated lag cost by rescaling or underprovisioning and cannot efficiently handle practical scenarios of intensely dynamic workloads. Unexpectedly, we discovered that an autoscaling method not tailored for streaming can outperform others in certain scenarios.

Although several fairness definitions and bias mitigation techniques exist in the literature, all existing solutions evaluate fairness of Machine Learning (ML) systems after the training stage. In this paper, we take the first steps towards evaluating a more holistic approach by testing for fairness both before and after model training. We evaluate the effectiveness of the proposed approach and position it within the ML development lifecycle, using an empirical analysis of the relationship between model dependent and independent fairness metrics. The study uses 2 fairness metrics, 4 ML algorithms, 5 real-world datasets and 1600 fairness evaluation cycles. We find a linear relationship between data and model fairness metrics when the distribution and the size of the training data changes. Our results indicate that testing for fairness prior to training can be a "cheap" and effective means of catching a biased data collection process early; detecting data drifts in production systems and minimising execution of full training cycles thus reducing development time and costs.

Sprint planning is essential for the successful execution of agile software projects. While various prioritization criteria influence the selection of user stories for sprint planning, their relative importance remains largely unexplored, especially across different project contexts. In this paper, we investigate how prioritization criteria vary across project settings and propose a model for generating sprint plans that are tailored to the context of individual teams. Through a survey conducted at ING, we identify urgency, sprint goal alignment, and business value as the top prioritization criteria, influenced by project factors such as resource availability and client type. These results highlight the need for contextual support in sprint planning. To address this need, we develop an optimization model that generates sprint plans aligned with the specific goals and performance of a team. By integrating teams' planning objectives and sprint history, the model adapts to unique team contexts, estimating prioritization criteria and identifying patterns in planning behavior. We apply our approach to real-world data from 4,841 sprints at ING, demonstrating significant improvements in team alignment and sprint plan effectiveness. Our model boosts team performance by generating plans that deliver more business value, align more closely with sprint goals, and better mitigate delay risks. Overall, our results show that the efficiency and outcomes of sprint planning practices can be significantly improved through the use of context-aware optimization methods.

Transformer-based language models are highly effective for code completion, with much research dedicated to enhancing the content of these completions. Despite their effectiveness, these models come with high operational costs and can be intrusive, especially when they suggest too often and interrupt developers who are concentrating on their work. Current research largely overlooks how these models interact with developers in practice and neglects to address when a developer should receive completion suggestions. To tackle this issue, we developed a machine learning model that can accurately predict when to invoke a code completion tool given the code context and available telemetry data. To do so, we collect a dataset of 200k developer interactions with our cross-IDE code completion plugin and train several invocation filtering models. Our results indicate that our small-scale transformer model significantly outperforms the baseline while maintaining low enough latency. We further explore the search space for integrating additional telemetry data into a pre-trained transformer directly and obtain promising results. To further demonstrate our approach’s practical potential, we deployed the model in an online environment with 34 developers and provided real-world insights based on 74k actual invocations.

Stream processing in the last decade has seen broad adoption in both commercial and research settings. One key element for this success is the ability of modern stream processors to handle failures while ensuring exactly-once processing guarantees. At the moment of writing, virtually all stream processors that guarantee exactly-once processing implement a variant of Apache Flink's coordinated checkpoints - an extension of the original Chandy-Lamport checkpoints from 1985. However, the reasons behind this prevalence of the coordinated approach remain anecdotal, as reported by practitioners of the stream processing community. At the same time, common checkpointing approaches, such as the uncoordinated and the communication-induced ones, remain largely unexplored. This paper is the first to address this gap by i) shedding light on why practitioners have favored the coordinated approach and ii) investigating whether there are viable alternatives. To this end, we implement three checkpointing approaches that we surveyed and adapted for the distinct needs of streaming dataflows. Our analysis shows that the coordinated approach outperforms the uncoordinated and communication-induced protocols under uniformly distributed workloads. To our surprise, however, the uncoordinated approach is not only competitive to the coordinated one in uniformly distributed workloads, but it also outperforms the coordinated approach in skewed workloads. We conclude that rather than blindly employing coordinated checkpointing, research should focus on optimizing the very promising uncoordinated approach, as it can address issues with skew and support prevalent cyclic queries. We believe that our findings can trigger further research into checkpointing mechanisms.

Counterfactual explanations offer an intuitive and straightforward way to explain black-box models and offer algorithmic recourse to individuals. To address the need for plausible explanations, existing work has primarily relied on surrogate models to learn how the input data is distributed. This effectively reallocates the task of learning realistic explanations for the data from the model itself to the surrogate. Consequently, the generated explanations may seem plausible to humans but need not necessarily describe the behaviour of the black-box model faithfully. We formalize this notion of faithfulness through the introduction of a tailored evaluation metric and propose a novel algorithmic framework for generating Energy-Constrained Conformal Counterfactuals that are only as plausible as the model permits. Through extensive empirical studies, we demonstrate that ECCCo reconciles the need for faithfulness and plausibility. In particular, we show that for models with gradient access, it is possible to achieve state-of-the-art performance without the need for surrogate models. To do so, our framework relies solely on properties defining the black-box model itself by leveraging recent advances in energy-based modelling and conformal prediction. To our knowledge, this is the first venture in this direction for generating faithful counterfactual explanations. Thus, we anticipate that ECCCo can serve as a baseline for future research. We believe that our work opens avenues for researchers and practitioners seeking tools to better distinguish trustworthy from unreliable models.

Kotlin language has recently become prominent for developing both Android and server-side applications. These programs are typically designed to be fast and responsive, with asynchrony and concurrency at their core. To enable developers to write asynchronous and concurrent code safely and concisely, Kotlin provides built-in coroutines support. However, developers unfamiliar with the coroutines concept may write programs with subtle concurrency bugs and face unexpected program behaviors. Besides the traditional concurrency bug patterns, such as data races and deadlocks, these bugs may exhibit patterns related to the coroutine semantics. Understanding these coroutine-specific bug patterns in real-world Kotlin applications is essential in avoiding common mistakes and writing correct programs. In this paper, we present the first study of real-world concurrency bugs related to Kotlin coroutines. We examined 55 concurrency bug cases selected from 7 popular open-source repositories that use Kotlin coroutines, including IntelliJ IDEA, Firefox, and Ktor, and analyzed their bug characteristics and root causes. We identified common bug patterns related to asynchrony and Kotlin’s coroutine semantics, presenting them with their root causes, misconceptions that led to the bugs, and strategies for their automated detection. Overall, this study provides insight into programming with Kotlin coroutines concurrency and its pitfalls, aiming to shed light on common bug patterns and foster further research and development of concurrency analysis tools for Kotlin programs.

Binary reverse engineering is used to understand and analyse programs for which the source code is unavailable. Decompilers can help, transforming opaque binaries into a more readable source code-like representation. Still, reverse engineering is difficult and costly, involving considering effort in labelling code with helpful summaries. While the automated summarisation of decompiled code can help reverse engineers understand and analyse binaries, current work mainly focuses on summarising source code, and no suitable dataset exists for this task. In this work, we extend large pre-trained language models of source code to summarise de-compiled binary functions. Further-more, we investigate the impact of input and data properties on the performance of such models. Our approach consists of two main components; the data and the model. We first build CAPYBARA, a dataset of 214K decompiled function-documentation pairs across various compiler optimisations. We extend CAPYBARA further by removing identifiers, and deduplicating the data. Next, we fine-tune the CodeT5 base model with CAPYBARA to create BinT5. BinT5 achieves the state-of-the-art BLEU-4 score of 60.83, 58.82 and, 44.21 for summarising source, decompiled, and obfuscated decompiled code, respectively. This indicates that these models can be extended to decompiled binaries successfully. Finally, we found that the performance of BinT5 is not heavily dependent on the dataset size and compiler optimisation level. We recommend future research to further investigate transferring knowledge when working with less expressive input formats such as stripped binaries.

Previous work has shown that Large Language Models are susceptible to so-called data extraction attacks. This allows an attacker to extract a sample that was contained in the training data, which has massive privacy implications. The construction of data extraction attacks is challenging, current attacks are quite inefficient, and there exists a significant gap in the extraction capabilities of untargeted attacks and memorization. Thus, targeted attacks are proposed, which identify if a given sample from the training data, is extractable from a model. In this work, we apply a targeted data extraction attack to the SATML2023 Language Model Training Data Extraction Challenge. We apply a two-step approach. In the first step, we maximise the recall of the model and are able to extract the suffix for 69% of the samples. In the second step, we use a classifier-based Membership Inference Attack on the generations. Our AutoSklearn classifier achieves a precision of 0.841. The full approach reaches a score of 0.405 recall at a 10% false positive rate, which is an improvement of 34% over the baseline of 0.301.

Transformer-based pre-trained models have recently achieved great results in solving many software engineering tasks including automatic code completion which is a staple in a developer’s toolkit. While many have striven to improve the code-understanding abilities of such models, the opposite – making the code easier to understand – has not been properly investigated. In this study, we aim to answer whether making code easier to understand through using contextual data improves the performance of pre-trained code language models for the task of code completion. We consider type annotations and comments as two common forms of additional contextual information that often help developers understand code better. For the experiments, we study code completion in two granularity levels; token and line completion and take three recent and large-scale language models for source code: UniXcoder, CodeGPT, and InCoder with five evaluation metrics. Finally, we perform the Wilcoxon Signed Rank test to gauge significance and measure the effect size. Contrary to our expectations, all models perform better if type annotations are removed (albeit the effect sizes are small). For comments, we find that the models perform better in the presence of multi-line comments (again with small effect sizes). Based on our observations, we recommend making proper design choices when training, fine-tuning, or simply selecting such models given the intended data and application. Better evaluations and multimodal techniques can also be further investigated to improve the practicality and accuracy of auto-completions.

Visualisations drive all aspects of the Machine Learning (ML) Development Cycle but remain a vastly untapped resource by the research community. ML testing is a highly interactive and cognitive process which demands a human-in-the-loop approach. Besides writing tests for the code base, bulk of the evaluation requires application of domain expertise to generate and interpret visualisations. To gain a deeper insight into the process of testing ML systems, we propose to study visualisations of ML pipelines by mining Jupyter notebooks. We propose a two prong approach in conducting the analysis. First, gather general insights and trends using a qualitative study of a smaller sample of notebooks. And then use the knowledge gained from the qualitative study to design an empirical study using a larger sample of notebooks. Computational notebooks provide a rich source of information in three formats - text, code and images. We hope to utilise existing work in image analysis and Natural Language Processing for text and code, to analyse the information present in notebooks. We hope to gain a new perspective into program comprehension and debugging in the context of ML testing.

Eelco Visser (1966–2022) was a leading member of the department of Software Technology (ST) of the faculty of Electrical Engineering Mathematics, and Computer Science (EEMCS) of Delft University of Technology. He had a profound influence on the educational programs in computer science at TU Delft, built a highly successful Programming Languages Group from the ground up, and used his research results to develop widely used tools and services that have been used by thousands of students and researchers for more than a decade. He realized all these successes not just alone, but in close collaboration with a range of people, who he convinced to follow his lead. In this short reflection, I look back at his achievements, and at the way in which he worked with others to bring ambitious ideas to successful reality.

AIOps solutions enable faster discovery of failures in operational large-scale systems through machine learning models trained on operation data. These models become outdated during the occurrence of concept drift, a term used to describe shifts in data distributions. In operation data concept drift is inevitable and it impacts the performance of AIOps solutions over time. Therefore, concept drift should be closely monitored and immediate maintenance to prevent erroneous predictions is required. In this work, we propose an automated maintenance pipeline for AIOps models that monitors the occurrence of concept drift and chooses the most appropriate model retraining technique according to the drift type.

Modern AI practices all strive towards the same goal: better results. In the context of deep learning, the term "results"often refers to the achieved accuracy on a competitive problem set. In this paper, we adopt an idea from the emerging field of Green AI to consider energy consumption as a metric of equal importance to accuracy and to reduce any irrelevant tasks or energy usage. We examine the training stage of the deep learning pipeline from a sustainability perspective, through the study of hyperparameter tuning strategies and the model complexity, two factors vastly impacting the overall pipeline's energy consumption. First, we investigate the effectiveness of grid search, random search and Bayesian optimisation during hyperparameter tuning, and we find that Bayesian optimisation significantly dominates the other strategies. Furthermore, we analyse the architecture of convolutional neural networks with the energy consumption of three prominent layer types: convolutional, linear and ReLU layers. The results show that convolutional layers are the most computationally expensive by a strong margin. Additionally, we observe diminishing returns in accuracy for more energy-hungry models. The overall energy consumption of training can be halved by reducing the network complexity. In conclusion, we highlight innovative and promising energy-efficient practices for training deep learning models. To expand the application of Green AI, we advocate for a shift in the design of deep learning models, by considering the trade-off between energy efficiency and accuracy.

How can we perform similarity joins of multi-dimensional streams in a distributed fashion, achieving low latency? Can we adaptively repartition those streams in order to retain high performance under concept drifts? Current approaches to similarity joins are either restricted to single-node deployments or focus on set-similarity joins, failing to cover the ubiquitous case of metric-space similarity joins. In this paper, we propose the first adaptive distributed streaming similarity join approach that gracefully scales with variable velocity and distribution of multi-dimensional data streams. Our approach can adaptively rebalance the load of nodes in the case of concept drifts, allowing for similarity computations in the general metric space. We implement our approach on top of Apache Flink and evaluate its data partitioning and load balancing schemes on a set of synthetic datasets in terms of latency, comparisons ratio, and data duplication ratio

Deployed machine learning systems often suffer from accuracy degradation over time generated by constant data shifts, also known as concept drift. Therefore, these systems require regular maintenance, in which the machine learning model needs to be adapted to concept drift. The literature presents plenty of model adaptation techniques. The most common technique is periodically executing the whole training pipeline with all the data gathered until a particular point in time, yielding a massive energy footprint. In this paper, we propose a research path that uses concept drift detection and adaptation to enable sustainable AI systems.

Modern agile software projects are subject to constant change, making it essential to re-asses overall delay risk throughout the project life cycle. Existing effort estimation models are static and not able to incorporate changes occurring during project execution. In this paper, we propose a dynamic model for continuously predicting overall delay using delay patterns and Bayesian modeling. The model incorporates the context of the project phase and learns from changes in team performance over time. We apply the approach to real-world data from 4,040 epics and 270 teams at ING. An empirical evaluation of our approach and comparison to the state-of-the-art demonstrate significant improvements in predictive accuracy. The dynamic model consistently outperforms static approaches and the state-of-the-art, even during early project phases.