R. van Egmond
Please Note
14 records found
1
In this dissertation, we focus on methods used for the image segmentation or contouring step, which allows the localization of the anatomical structures required for dose optimization and evaluation. Until recently, clinicians had to manually delineate dozens of organs-at-risk and target volumes across hundreds of slices of the patient’s three-dimensional images. A process that is extremely time-consuming. The advent of deep learning-based artificial intelligence (AI) has changed the landscape: a modern auto-segmentation AI can produce segmentations for most of a patient’s anatomy in minutes.
Despite increasing automation in the segmentation process, it remains time and resource-intensive. Due to the segmentations’ criticality for the patient’s outcome and the errors the AI will commit, clinicians must perform a quality assessment of the AI’s outputs. Depending on the case’s complexity, the duration of the quality assessment process can negate the time gains auto-segmentation tools bring.
Deep ensemble AIs represent an advancement in medical image segmentation. Instead of providing a deterministic output, deep ensemble AIs produce a set of plausible candidates that aim to model inter-clinician annotation variability. Consensus segmentations obtained from ensembles tend to be more accurate and robust than the single-prediction deterministic counterpart. Nevertheless, by only using the consensus, a lot of potentially useful information is being discarded.
In this dissertation, we contribute to different phases of the segmentation quality assessment process. We characterize this process and introduce methods that leverage the raw outputs of deep ensemble AIs to support and speed up quality assessment tasks. The methods presented show new ways of analyzing and using ensembles in RT. Nevertheless, since these are relevant outside RT, we keep the presentation of the methods general and evaluate them in other application scenarios, such as the analysis of simulation ensembles or meteorological data.
Before fixing segmentation failures, clinicians must find them. This process can be time-consuming and fatiguing when failures are sparse and spread through the patient’s three-dimensional images. We present and evaluate a delineation error detection system, which guides clinicians to slices of three-dimensional images that contain potentially clinically relevant segmentation failures. We co-designed the DEDS with clinicians and refined it based on an observational study, which allowed us to characterize clinicians’ navigation patterns and the use of information sources like AI uncertainty and patients’ dose distributions. We evaluated the DEDS’ potential to speed up the QA process through a simulation study with a retrospective cohort of patients. Results indicate that speed-ups are the most significant when equipping the DEDS with information sources indicative of clinical priority, which prevents unnecessary edits.
Visual inspection of the segmentation ensemble permits understanding the main trends and detecting anomalies that might indicate segmentation failures. Using a spaghetti plot to visualize all ensemble members is straightforward but prone to clutter. Contour boxplots prevent clutter and extra complexity by distilling essential ensemble information, which permits more efficient ensemble inspection. Nevertheless, they are time-consuming to compute, reducing their practical value. We present Inclusion Depth for contour ensembles. Inclusion Depth yields per ensemble member centrality scores that allow characterizing the distribution of segmentation ensembles in terms of properties like the median, trimmed mean, confidence bands, and outliers. Compared to previous contour depth notions, Inclusion Depth is significantly faster, making it more applicable in practice for time-critical contexts like QA in adaptive RT. We show how Inclusion Depth permits creating contour boxplots for ensembles with hundreds of segmentations in seconds.
It is not uncommon for distinct representative shapes to co-occur within a contour ensemble. With ensembles created by clinicians, for instance, different institutions, training sessions, or experience levels can lead to distinct shapes (i.e., modes of variation) for the same structure. When trained on these data, deep ensemble AIs would yield similarly multimodal ensembles. In quality assessment, being able to extract these representatives would pave the way for new ensemble-based interactive segmentation workflows. Applying traditional contour depth notions to these multi-modal ensembles collapses the existing variation modes and can lead to uninformative centrality scores. To address this issue, we present the first framework for multi-modal contour depth, which also includes notable runtime improvements for depth computation. When used with Inclusion Depth, multi-modal contour depth permits clustering the different modes of variation and determining cluster-dependent scores that appropriately characterize the data. Variation modes can be then independently analyzed using uni-modal depth machinery like contour boxplots. xiii
The global perspective of contour depth methods, which consider the entire volume, may be insufficient when parts of the contours are noisy or when the resolution of the ensemble is too large to process within a reasonable time. Correlation clustering methods provide a solution by partitioning the spatial domain of the ensemble into highly correlated regions that can be used to localize analyses. Existing correlation clustering algorithms do not scale well as the resolution of the ensemble increases. We introduce the Local-to-Global Correlation Clustering (LoGCC) method, which partitions the ensemble’s spatial domain into coarser primitives, representing areas of consistent ensemble member behavior. Unlike previous correlation clustering methods, the proposed LoGCC achieves significantly faster runtimes by leveraging the ensemble’s spatial structure and decoupling computations into local and global steps. Like with Inclusion Depth, these speed gains enable LoGCC to analyze large datasets in time-critical fields such as adaptive radiotherapy (RT).
Throughout this dissertation, our approach focused on designing modular, flexible analysis methods applicable across different tasks and domains. We demonstrate how the delineation error detection system, multi-modal Inclusion Depth, and Local-to-Global Correlation Clustering support quality assessment in RT and extend to fields like meteorology. We also speculate on their potential as foundational elements for more complex workflows. For example, extracted modes of variation, which indicate representative shapes in the ensemble, could be repurposed as an interactive segmentation tool. Alternatively, consistent regions detected by correlation clustering could be used as building blocks to enable localized contour analysis and editing.
We hope the proposed contour ensemble visual analysis methods inspire the development of more efficient analysis workflows that harness ensembles’ power in RT and beyond. ...
In this dissertation, we focus on methods used for the image segmentation or contouring step, which allows the localization of the anatomical structures required for dose optimization and evaluation. Until recently, clinicians had to manually delineate dozens of organs-at-risk and target volumes across hundreds of slices of the patient’s three-dimensional images. A process that is extremely time-consuming. The advent of deep learning-based artificial intelligence (AI) has changed the landscape: a modern auto-segmentation AI can produce segmentations for most of a patient’s anatomy in minutes.
Despite increasing automation in the segmentation process, it remains time and resource-intensive. Due to the segmentations’ criticality for the patient’s outcome and the errors the AI will commit, clinicians must perform a quality assessment of the AI’s outputs. Depending on the case’s complexity, the duration of the quality assessment process can negate the time gains auto-segmentation tools bring.
Deep ensemble AIs represent an advancement in medical image segmentation. Instead of providing a deterministic output, deep ensemble AIs produce a set of plausible candidates that aim to model inter-clinician annotation variability. Consensus segmentations obtained from ensembles tend to be more accurate and robust than the single-prediction deterministic counterpart. Nevertheless, by only using the consensus, a lot of potentially useful information is being discarded.
In this dissertation, we contribute to different phases of the segmentation quality assessment process. We characterize this process and introduce methods that leverage the raw outputs of deep ensemble AIs to support and speed up quality assessment tasks. The methods presented show new ways of analyzing and using ensembles in RT. Nevertheless, since these are relevant outside RT, we keep the presentation of the methods general and evaluate them in other application scenarios, such as the analysis of simulation ensembles or meteorological data.
Before fixing segmentation failures, clinicians must find them. This process can be time-consuming and fatiguing when failures are sparse and spread through the patient’s three-dimensional images. We present and evaluate a delineation error detection system, which guides clinicians to slices of three-dimensional images that contain potentially clinically relevant segmentation failures. We co-designed the DEDS with clinicians and refined it based on an observational study, which allowed us to characterize clinicians’ navigation patterns and the use of information sources like AI uncertainty and patients’ dose distributions. We evaluated the DEDS’ potential to speed up the QA process through a simulation study with a retrospective cohort of patients. Results indicate that speed-ups are the most significant when equipping the DEDS with information sources indicative of clinical priority, which prevents unnecessary edits.
Visual inspection of the segmentation ensemble permits understanding the main trends and detecting anomalies that might indicate segmentation failures. Using a spaghetti plot to visualize all ensemble members is straightforward but prone to clutter. Contour boxplots prevent clutter and extra complexity by distilling essential ensemble information, which permits more efficient ensemble inspection. Nevertheless, they are time-consuming to compute, reducing their practical value. We present Inclusion Depth for contour ensembles. Inclusion Depth yields per ensemble member centrality scores that allow characterizing the distribution of segmentation ensembles in terms of properties like the median, trimmed mean, confidence bands, and outliers. Compared to previous contour depth notions, Inclusion Depth is significantly faster, making it more applicable in practice for time-critical contexts like QA in adaptive RT. We show how Inclusion Depth permits creating contour boxplots for ensembles with hundreds of segmentations in seconds.
It is not uncommon for distinct representative shapes to co-occur within a contour ensemble. With ensembles created by clinicians, for instance, different institutions, training sessions, or experience levels can lead to distinct shapes (i.e., modes of variation) for the same structure. When trained on these data, deep ensemble AIs would yield similarly multimodal ensembles. In quality assessment, being able to extract these representatives would pave the way for new ensemble-based interactive segmentation workflows. Applying traditional contour depth notions to these multi-modal ensembles collapses the existing variation modes and can lead to uninformative centrality scores. To address this issue, we present the first framework for multi-modal contour depth, which also includes notable runtime improvements for depth computation. When used with Inclusion Depth, multi-modal contour depth permits clustering the different modes of variation and determining cluster-dependent scores that appropriately characterize the data. Variation modes can be then independently analyzed using uni-modal depth machinery like contour boxplots. xiii
The global perspective of contour depth methods, which consider the entire volume, may be insufficient when parts of the contours are noisy or when the resolution of the ensemble is too large to process within a reasonable time. Correlation clustering methods provide a solution by partitioning the spatial domain of the ensemble into highly correlated regions that can be used to localize analyses. Existing correlation clustering algorithms do not scale well as the resolution of the ensemble increases. We introduce the Local-to-Global Correlation Clustering (LoGCC) method, which partitions the ensemble’s spatial domain into coarser primitives, representing areas of consistent ensemble member behavior. Unlike previous correlation clustering methods, the proposed LoGCC achieves significantly faster runtimes by leveraging the ensemble’s spatial structure and decoupling computations into local and global steps. Like with Inclusion Depth, these speed gains enable LoGCC to analyze large datasets in time-critical fields such as adaptive radiotherapy (RT).
Throughout this dissertation, our approach focused on designing modular, flexible analysis methods applicable across different tasks and domains. We demonstrate how the delineation error detection system, multi-modal Inclusion Depth, and Local-to-Global Correlation Clustering support quality assessment in RT and extend to fields like meteorology. We also speculate on their potential as foundational elements for more complex workflows. For example, extracted modes of variation, which indicate representative shapes in the ensemble, could be repurposed as an interactive segmentation tool. Alternatively, consistent regions detected by correlation clustering could be used as building blocks to enable localized contour analysis and editing.
We hope the proposed contour ensemble visual analysis methods inspire the development of more efficient analysis workflows that harness ensembles’ power in RT and beyond.
The aim of this research was to create a framework for the evaluation of IT landscape agility, on behalf of the Technology Transformation and Acceleration (TT&A) team within Deloitte consulting. The goal, method and content of the evaluation framework was defined based on a combination of insights from seven expert interviews, observations during team and capability meetings, three different focus groups and extensive literature research on the topics of digital transformation, information system agility and information technology agility. Using a design science research methodology, the framework has been iterated multiple times by moving between what is relevant for Deloitte and what is known in the literature sphere. Based on the final framework for evaluation, multiple concepts were developed, of which the quick scan survey was selected by the Deloitte consultants as most desirable. This concept was developed during multiple evaluations and iterations together with employees from the University of Technology Delft.
This process resulted in the IT Agility Scan, a survey that can be used during client engagements, enabling consultants to efficiently and effectively assess what the agility of an IT landscape. The evaluation considers the complete breadth of an organization, diving into technical dimensions, non-technical dimensions, and system characteristics. Involving different employees and stakeholders across organizational boundaries. Being timed based on project timelines, the IT Agility Scan will allow consultants to not only define the current state, but also track the impact of change. It is expected that applying the IT Agility Scan will improve the ability Deloitte consultants to evaluate clients by providing a standardized method for generating valuable insights in gaps and opportunities for the agility of a client IT landscape. The IT Agility Scan will decrease the time needed gathering and analyzing data during the assessment stage of client engagements.
The IT Agility Scan is accompanied by a recommended implementation strategy, illustrating the onboarding and optimization process. By making TT&A product owner, the position of TT&A within Deloitte is strengthened over time. Involving subject matter experts in the optimization process, ensures and stimulates information sharing between experts, teams and clients. To support the engagement and development process this report provides Deloitte with a recommended strategy for the next five years, presented in a tactical roadmap towards a holistic and automated IT Agility Scan. Lastly this report highlights the limitations of this project and recommendations for further research on the topic of IT landscape agility.
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The aim of this research was to create a framework for the evaluation of IT landscape agility, on behalf of the Technology Transformation and Acceleration (TT&A) team within Deloitte consulting. The goal, method and content of the evaluation framework was defined based on a combination of insights from seven expert interviews, observations during team and capability meetings, three different focus groups and extensive literature research on the topics of digital transformation, information system agility and information technology agility. Using a design science research methodology, the framework has been iterated multiple times by moving between what is relevant for Deloitte and what is known in the literature sphere. Based on the final framework for evaluation, multiple concepts were developed, of which the quick scan survey was selected by the Deloitte consultants as most desirable. This concept was developed during multiple evaluations and iterations together with employees from the University of Technology Delft.
This process resulted in the IT Agility Scan, a survey that can be used during client engagements, enabling consultants to efficiently and effectively assess what the agility of an IT landscape. The evaluation considers the complete breadth of an organization, diving into technical dimensions, non-technical dimensions, and system characteristics. Involving different employees and stakeholders across organizational boundaries. Being timed based on project timelines, the IT Agility Scan will allow consultants to not only define the current state, but also track the impact of change. It is expected that applying the IT Agility Scan will improve the ability Deloitte consultants to evaluate clients by providing a standardized method for generating valuable insights in gaps and opportunities for the agility of a client IT landscape. The IT Agility Scan will decrease the time needed gathering and analyzing data during the assessment stage of client engagements.
The IT Agility Scan is accompanied by a recommended implementation strategy, illustrating the onboarding and optimization process. By making TT&A product owner, the position of TT&A within Deloitte is strengthened over time. Involving subject matter experts in the optimization process, ensures and stimulates information sharing between experts, teams and clients. To support the engagement and development process this report provides Deloitte with a recommended strategy for the next five years, presented in a tactical roadmap towards a holistic and automated IT Agility Scan. Lastly this report highlights the limitations of this project and recommendations for further research on the topic of IT landscape agility.
An analysis of the company and its portfolio, sound acoustics, the target group, and design language is presented. The analysis provided guidelines to start the embodiment design, which focuses on aesthetics, materialization, production, and assembly. Experts on these different topics were consulted to provide expertise-feedback and evaluation of the designed solutions. Multiple prototypes were made for evaluation and communication purposes. The final design proposition beholds an embodied concept, including acoustical concept, aesthetical design, and materialization of a full-range directional high-end hi-fi loudspeaker reflecting the values of Dutch & Dutch. ...
An analysis of the company and its portfolio, sound acoustics, the target group, and design language is presented. The analysis provided guidelines to start the embodiment design, which focuses on aesthetics, materialization, production, and assembly. Experts on these different topics were consulted to provide expertise-feedback and evaluation of the designed solutions. Multiple prototypes were made for evaluation and communication purposes. The final design proposition beholds an embodied concept, including acoustical concept, aesthetical design, and materialization of a full-range directional high-end hi-fi loudspeaker reflecting the values of Dutch & Dutch.
Concept development for an immersive audio mastering application
Designing a tool for object-based audio mixing
Patient empowerment via a smartwatch activity coach application
Let the patient gain back contral over their physical and mental health condition
Companies and content creators have mostly focused on the visual side of virtual reality. However, sound has the ability to improve the immersivity and perceived quality of a visual display and virtual simulation in general. In Social VR, it is especially important to be immersed. Social VR is a way of communicating with other people through VR by integrating participants in the same environment and enabling them to interact with each other. This graduation project focused on the design of an immersive sound experience during a Social VR session between two friends watching TV together. The purpose of this project was to evaluate current implementations of the sound experience in Social VR and to improve that experience through user testing. A literature research was done, Social VR demos were tested, questionnaires were made, and two prototypes were developed and tested. The first prototype was made for a basic and passive Social VR experience. The second one was a more advanced prototype in which two users could speak with each other, watch TV, interact with buttons and see each other’s avatar. Main findings: - Users expect the experience to feel like real life, with realistic visuals and sounds. The experience should be relaxing, immersing, and give the sense of being together. - Hearing yourself speak in VR through your headphones (sidetone) improves the experienc eand presence. - Users expect a home cinema experience for the TV, which can be done with a virtual 5.1 speaker setup without reverb. - Adding reverberation and spatialization to the voices improves co-presence and realism. - The reverberation of the room should be accurate as users could sense when it did not match their expectations. - The environment should be a reasonably large size for a living room, it should be open and detailed. It should also have a suitable background noise such as rain. ...
Companies and content creators have mostly focused on the visual side of virtual reality. However, sound has the ability to improve the immersivity and perceived quality of a visual display and virtual simulation in general. In Social VR, it is especially important to be immersed. Social VR is a way of communicating with other people through VR by integrating participants in the same environment and enabling them to interact with each other. This graduation project focused on the design of an immersive sound experience during a Social VR session between two friends watching TV together. The purpose of this project was to evaluate current implementations of the sound experience in Social VR and to improve that experience through user testing. A literature research was done, Social VR demos were tested, questionnaires were made, and two prototypes were developed and tested. The first prototype was made for a basic and passive Social VR experience. The second one was a more advanced prototype in which two users could speak with each other, watch TV, interact with buttons and see each other’s avatar. Main findings: - Users expect the experience to feel like real life, with realistic visuals and sounds. The experience should be relaxing, immersing, and give the sense of being together. - Hearing yourself speak in VR through your headphones (sidetone) improves the experienc eand presence. - Users expect a home cinema experience for the TV, which can be done with a virtual 5.1 speaker setup without reverb. - Adding reverberation and spatialization to the voices improves co-presence and realism. - The reverberation of the room should be accurate as users could sense when it did not match their expectations. - The environment should be a reasonably large size for a living room, it should be open and detailed. It should also have a suitable background noise such as rain.
The sound of an accordion is produced by a reed: a piece of spring steel that vibrates when air flows past. To create a tone, the reed’s valve needs to be opened and an airflow needs to be created using the bellow. A mechanical structure of aluminium bars forms the connection between reed valve and button. A torsion spring keeps the valve in a closed position and creates resilience for the button.
The production of an accordion is a complex process consisting of mostly manual operations. Some of these operations are rather time and labour intensive, such as shaping the body and inner mechanics, and creating the bellow. The repair of an instrument can be an inefficient process: the complete disassembly of certain components is sometimes necessary to replace a single component.
Producing parts with complex geometry is one of the strengths of AM. This can lead to a reduction in tooling and inventory and part consolidation. This is an important driver for choosing AM as a means of production.
Fused Deposition Modeling (FDM) is chosen as the production technique for this project. FDM prints have good mechanical properties and require little post-processing. There is a wide range of materials available and the process and printer are relatively cheap. Pigini Nederland is interested in in-house production, which is realisable using an FDM printer.
The assignment focuses on the right hand side of an accordion, which has been fully designed and 3D printed. The fundament of the design is the instrument body. Multiple components are attached to it, resulting in a full-fledged instrument. For these attachments, non-printed connectors have been used as little as possible so that assembling the instrument is easy.
The mechanical structure consists of separate arms that are placed in the body using snap fits. A printed spring-like element is incorporated so that the arms of the structure bend when a button is pressed to open the reed valve. As the material loses its natural resilience during the expected 10 year product lifetime, a steel compression spring is added to regulate the button pushing force.
The buttons are attached to the mechanical structure using a snap fit. This makes it possible to quickly detach all buttons when repairing the instrument. In a conventional instrument, buttons are attached using glue and need to be broken off in such a scenario.
The reeds of a conventional accordion are attached using molten wax. Since this is labour-intensive during production and repair, the reeds in the printed instrument are clamped onto the body using a rubber gasket, nuts and bolts. The size of the reed sound chambers is determined by analysing sound samples and comparing them pairwise in a user test.
The project outcome provides an indication on how to use AM for accordion production. A printed proof of concept showcases that the instrument is fully functional, while minor design recommendations need to be addressed. An estimation of the material cost and labour during production is made, and a cost reduction of roughly 15% of the full instrument is established. This is a large step forward, as only the right hand side of the product has been redesigned. It is a clear indication that additive manufacturing can be a valuable tool in lowering the engagement threshold for future accordionists. ...
The sound of an accordion is produced by a reed: a piece of spring steel that vibrates when air flows past. To create a tone, the reed’s valve needs to be opened and an airflow needs to be created using the bellow. A mechanical structure of aluminium bars forms the connection between reed valve and button. A torsion spring keeps the valve in a closed position and creates resilience for the button.
The production of an accordion is a complex process consisting of mostly manual operations. Some of these operations are rather time and labour intensive, such as shaping the body and inner mechanics, and creating the bellow. The repair of an instrument can be an inefficient process: the complete disassembly of certain components is sometimes necessary to replace a single component.
Producing parts with complex geometry is one of the strengths of AM. This can lead to a reduction in tooling and inventory and part consolidation. This is an important driver for choosing AM as a means of production.
Fused Deposition Modeling (FDM) is chosen as the production technique for this project. FDM prints have good mechanical properties and require little post-processing. There is a wide range of materials available and the process and printer are relatively cheap. Pigini Nederland is interested in in-house production, which is realisable using an FDM printer.
The assignment focuses on the right hand side of an accordion, which has been fully designed and 3D printed. The fundament of the design is the instrument body. Multiple components are attached to it, resulting in a full-fledged instrument. For these attachments, non-printed connectors have been used as little as possible so that assembling the instrument is easy.
The mechanical structure consists of separate arms that are placed in the body using snap fits. A printed spring-like element is incorporated so that the arms of the structure bend when a button is pressed to open the reed valve. As the material loses its natural resilience during the expected 10 year product lifetime, a steel compression spring is added to regulate the button pushing force.
The buttons are attached to the mechanical structure using a snap fit. This makes it possible to quickly detach all buttons when repairing the instrument. In a conventional instrument, buttons are attached using glue and need to be broken off in such a scenario.
The reeds of a conventional accordion are attached using molten wax. Since this is labour-intensive during production and repair, the reeds in the printed instrument are clamped onto the body using a rubber gasket, nuts and bolts. The size of the reed sound chambers is determined by analysing sound samples and comparing them pairwise in a user test.
The project outcome provides an indication on how to use AM for accordion production. A printed proof of concept showcases that the instrument is fully functional, while minor design recommendations need to be addressed. An estimation of the material cost and labour during production is made, and a cost reduction of roughly 15% of the full instrument is established. This is a large step forward, as only the right hand side of the product has been redesigned. It is a clear indication that additive manufacturing can be a valuable tool in lowering the engagement threshold for future accordionists.
Schiphol Security Scanner
Restoring the balance between passenger, agent and Scanner
The responsive animations concept guides passengers in taking the correct posture inside the Security Scanner. Real time skeletal tracking is done, whereafter the appropriate instructions and corrections are displayed. This concept aims to replace the instructive tasks of the agents to lighten their workload, and to defuse the tensions between passenger and agent.
Prototyping tests were executed in a live security operation to assess the effectiveness of the design and to record the agents’ experiences. Agents found the concept to work de-escalating because it acted as a mediator between passenger and agents. Moreover, they noticed a significant decrease in repetitive workload improving their overall mood and resilience. ...
The responsive animations concept guides passengers in taking the correct posture inside the Security Scanner. Real time skeletal tracking is done, whereafter the appropriate instructions and corrections are displayed. This concept aims to replace the instructive tasks of the agents to lighten their workload, and to defuse the tensions between passenger and agent.
Prototyping tests were executed in a live security operation to assess the effectiveness of the design and to record the agents’ experiences. Agents found the concept to work de-escalating because it acted as a mediator between passenger and agents. Moreover, they noticed a significant decrease in repetitive workload improving their overall mood and resilience.
The responsive animations concept guides passengers in taking the correct posture inside the security scanner. Real time skeletal tracking is done, whereafter the appropriate instructions and corrections are displayed. This concept aims to replace the instructive tasks of the agents to lighten their workload, and to defuse the tensions between passenger and agent.
Prototyping tests were executed in a live security operation to assess the effectiveness of the design and to record the agents’ experiences. Agents found the concept to work de-escalating because it acted as a mediator between passenger and agents. Moreover, they noticed a significant decrease in repetitive workload improving their overall mood and resilience. ...
The responsive animations concept guides passengers in taking the correct posture inside the security scanner. Real time skeletal tracking is done, whereafter the appropriate instructions and corrections are displayed. This concept aims to replace the instructive tasks of the agents to lighten their workload, and to defuse the tensions between passenger and agent.
Prototyping tests were executed in a live security operation to assess the effectiveness of the design and to record the agents’ experiences. Agents found the concept to work de-escalating because it acted as a mediator between passenger and agents. Moreover, they noticed a significant decrease in repetitive workload improving their overall mood and resilience.
Under Pressure
Explorations on the dynamics of prioritization in dual-task driving