Consultancy+: the integrated training programme on customer experience innovation for organisations in transition

Blove: The shared library of TUDelft

My move: A service design of moving experience for Ford commercial vehicle

Looping Forward: Towards more Proactive Service Design

Human-Centered Systemic Innovation to a Circular Economy: A Case Study in Male Grooming

Design against loneliness: service design toollkit for social connectivity among the elderly

Cultural Heritage 2.0: Involving stakeholders in service innovation for an audio-visual heritage service platform

A-eye: Implementation of AI in eye disease detection

Making hospitals more hospitable: designing new coffee systems for the hospital context

Integrating Design Thinking in Lean Six Sigma: a service design case study for interest reduction on mortgages

A door-to-door baggage service with standardized bag: The impact of standardization in a multi-stakeholder industry

IPS as a tool for designing to improve the care for people with dementia: designing a new system for nursing home

Stimulating circular behaviour through design strategy

Connected Sleep Position Trainer: Developing Design Guidelines for the Servitization of NightBalance

Designing a viable service concept for enriching the electric-bike experience

Co-design of a mobile service creating a supportive community for a vulnerable and marginalised group: The homeless in London

Applying service design to the circular economy: A case study on Fairphone

The Design of A Synchromodal Freight Transport System

Livework Foundry: A service design approach to startup development

Engagement and Experience In Service Design: Development and Implementation of a New Service for the Prato Industrial District