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Consultancy+: the integrated training programme on customer experience innovation for organisations in transition
Blove: The shared library of TUDelft
My move: A service design of moving experience for Ford commercial vehicle
Looping Forward: Towards more Proactive Service Design
Human-Centered Systemic Innovation to a Circular Economy: A Case Study in Male Grooming
Design against loneliness: service design toollkit for social connectivity among the elderly
Cultural Heritage 2.0: Involving stakeholders in service innovation for an audio-visual heritage service platform
A-eye: Implementation of AI in eye disease detection
Making hospitals more hospitable: designing new coffee systems for the hospital context
Integrating Design Thinking in Lean Six Sigma: a service design case study for interest reduction on mortgages
A door-to-door baggage service with standardized bag: The impact of standardization in a multi-stakeholder industry
IPS as a tool for designing to improve the care for people with dementia: designing a new system for nursing home
Stimulating circular behaviour through design strategy
Connected Sleep Position Trainer: Developing Design Guidelines for the Servitization of NightBalance
Designing a viable service concept for enriching the electric-bike experience
Co-design of a mobile service creating a supportive community for a vulnerable and marginalised group: The homeless in London
Applying service design to the circular economy: A case study on Fairphone
The Design of A Synchromodal Freight Transport System
Livework Foundry: A service design approach to startup development
Engagement and Experience In Service Design: Development and Implementation of a New Service for the Prato Industrial District
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