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Developing reusable packaging for FMCG: Consumers’ perceptions of benefits and risks of refillable and returnable packaging systems

Miao, X. (author), Magnier, L.B.M. (author), Mugge, R. (author)

This research investigates consumers’ perception of two main types of reusable packaging systems: refillable and returnable packaging systems. An online experiment was conducted with Dutch consumers (n=250) in which attitudinal and behavioural responses to two reusable packaging systems were compared to the responses to disposable packaging. We...

book chapter 2024

document

A poorly educated guess: consumers’ lifetime estimations, attitudes towards repairability, and a product lifetime label

van den Berge, R.B.R. (author), Magnier, L.B.M. (author), Mugge, R. (author)

Consumers’ expectations about product lifetimes have an influence on the actual lifetimes. Promoting repairability and a product lifetime label can potentially encourage consumers to extend product lifetimes. In this paper, we present in-depth insights in how consumers make estimations about product lifetimes, and their attitudes towards...

conference paper 2022

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Buying new or refurbished?: The influence of the product's durability and attractiveness, contamination risk and consumers' environmental concern on purchase intentions of refurbished and new products

Wallner, T.S. (author), Magnier, L.B.M. (author), Mugge, R. (author)

This research investigates how a durable and attractive product appearance, the perceived contamination risk, and consumers' environmental concern influence the purchase intentions of refurbished products. Consumers often have lower purchase intentions of refurbished products because they associate them with lower durability and fear that they...

conference paper 2022

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Can refurbished products feel like antiques?: The role of the neoretro design style on consumers' evaluation of refurbished products

Wallner, T.S. (author), Magnier, L.B.M. (author), Mugge, R. (author)

This research explores a new pathway to improve consumer acceptance of refurbished products that is inspired by the positive evocations of other used products, such as antique products. Currently, the<br/>prior use and age of refurbished products make them a less desirable option because they are perceived to be of lower quality, to have a...

conference paper 2019

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Enhancing consumers’ willingness to repair electronic products: How design can nudge sustainable behaviour

van den Berge, R.B.R. (author), Magnier, L.B.M. (author), Mugge, R. (author)

Product repair can decrease the ecological burden of consumer electronics<br/>by lengthening their lifetimes, but it is still too rarely practised by consumers. Design for behaviour change can motivate consumers to undertake repair activities. An increased level of repair self-efficacy can nudge consumers towards repair. In two experiments, we...

conference paper 2022

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Why consumers have contamination concerns in refurbished personal care products and how to reduce them via design

Wallner, T.S. (author), Magnier, L.B.M. (author), Mugge, R. (author)

Refurbishment is a strategy to extend products’ lifetimes. However, refurbished products that are used intimately, such as personal care products, feel uncomfortable to use for consumers because they are perceived to be contaminated. In fifteen in-depth interviews, we explored why consumers have contamination concerns regarding a refurbished...

conference paper 2022

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Are short product lifetimes ineluctable?: An exploration of consumers’ perceptions of lifetime extension strategies

Magnier, L.B.M. (author), Mugge, R. (author)

There is consensus that product lifetimes are generally decreasing. To create a sustainable society, the circular economy promotes slowing down the use of resources by lengthening product lifetimes. This is especially important for electronic products that are energy-intensive in their production phase and create vast amounts of waste after use....

conference paper 2022

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Using proximity in sustainable product design

Magnier, L.B.M. (author), Mugge, R. (author), Schoormans, J.P.L. (author)

This research examines proximity as a new interesting strategy to include in the design of more sustainable products. Drawing from the construal level theory, we posit that the environmental sustainability of a product embedding a form of proximity to an environmental solution in its design will be perceived as more concrete and will trigger...

conference paper 2017

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Engaging consumers in reusable packaging systems: An exploration of factors influencing the adoption

Miao, X. (author), Magnier, L.B.M. (author), Mugge, R. (author)

Reusable packaging systems (RPSs) show promise in replacing single-use packages by extending the packaging lifetime and significantly reducing waste. Yet, knowledge about consumer behaviour in the adoption of RPSs is scarce. We present in-depth insights into how consumers perceive RPSs as a new shopping pattern for fast-moving consumer goods ...

conference paper 2023

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The influence of a modular design and facilitating cues on consumers’ likeliness to repair electronic products

van den Berge, R.B.R. (author), Magnier, L.B.M. (author), Mugge, R. (author)

Modularity represents a promising design strategy for product lifetime extension. Yet, the fact that products are physically designed to be repaired via such a modular design, does not mean consumers will act accordingly. Past research demonstrated promising results with current modular smartphone users. However, these users may not necessarily...

conference paper 2023

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Do consumers mind contamination by previous users? A choice-based conjoint analysis to explore strategies that improve consumers' choice for refurbished products

Wallner, T.S. (author), Magnier, L.B.M. (author), Mugge, R. (author)

Refurbishment is an effective strategy to extend product lifetimes in a circular economy. However, consumers believe that refurbished products are contaminated with traces of prior use, which can be indicated by the appearance (e.g., scratches) or functionality (e.g., lower battery capacity) of refurbished products. This research explores...

journal article 2022

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Sparking the Repair “Can-Do” Attitude: Enhancing Users’ Willingness to Repair through Design Support in Fault Diagnostics

van den Berge, R.B.R. (author), Magnier, L.B.M. (author), Mugge, R. (author)

Current production and consumption patterns of consumer electronics have a negative impact on our environment. Designers can contribute to changing these patterns with more sustainable product design. Prolonging product lifetimes can have a positive impact, for which repair is a promising solution. However, the fact that a product can be...

journal article 2023

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Switching to reuse? An exploration of consumers’ perceptions and behaviour towards reusable packaging systems

Miao, X. (author), Magnier, L.B.M. (author), Mugge, R. (author)

Reusable packaging systems (RPSs) can significantly reduce single-use packaging waste. However, knowledge about consumers’ adoption of this kind of packaging is scarce. We adopted a qualitative approach using in-depth interviews with consumers (n = 27) who had actually used an RPS and follow-up phone interviews to capture consumer behaviour...

journal article 2023

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A network analysis of factors influencing the purchase intentions for refurbished electronics

Wallner, T.S. (author), Haslbeck, Jonas M.B. (author), Magnier, L.B.M. (author), Mugge, R. (author)

Refurbishment can extend the lifetime of an electronic product and reduce its environmental footprint. However, consumers often perceive refurbished electronics as less attractive than new ones, resulting in lower purchase intentions. While prior research has identified several factors that influence consumer choices regarding refurbished...

journal article 2024

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Contaminated by Its Prior Use: Strategies to Design and Market Refurbished Personal Care Products

Wallner, T.S. (author), Snel, S. (author), Magnier, L.B.M. (author), Mugge, R. (author)

Refurbishment is an effective circular strategy to lengthen a product’s lifetime. However, refurbished products that are intimately used, such as personal care products, cause a feeling of unease in consumers because they are perceived to be contaminated. In 15 in-depth online interviews with female users of intense pulsed light (IPL) device...

journal article 2022

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Guidelines to Foster Consumer Acceptance of Products Made from Recycled Plastics

Polyportis, A. (author), Magnier, L.B.M. (author), Mugge, R. (author)

The circular economy can reduce the environmental footprint of today’s consumption and close the resource loop through circular material flows. Companies are encouraged to fol- low circular principles, such as using more recycled plastic materials. This initiative seems promising; however, it will only be successful if consumers are willing to...

journal article 2022

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To see or not to see: The effect of observability of the recycled content on consumer adoption of products made from recycled materials

Polyportis, Athanasios (author), Mugge, R. (author), Magnier, L.B.M. (author)

Despite their environmental benefits, products made from recycled materials are not readily adopted. Prior studies focused on improving consumer adoption via product attributes and marketing elements, but the impact of product appearance remains a gap in the literature. This research contributes by investigating how observability of the recycled...

journal article 2024

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An exploration of the value of timeless design styles for the consumer acceptance of refurbished products

Wallner, T.S. (author), Magnier, L.B.M. (author), Mugge, R. (author)

The prior use and age make refurbished products a less desirable option because they are perceived to be of lower quality, to have a reduced performance and a less attractive appearance. This research investigates one strategy on how to enhance the appearance of refurbished products and thereby encourage circular consumption via refurbishment...

journal article 2020

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Replaced too soon? An exploration of Western European consumers’ replacement of electronic products

Magnier, L.B.M. (author), Mugge, R. (author)

This article explores consumers’ replacement of electronic products. A survey with 617 participants from Western Europe who had recently replaced their smartphones, vacuum cleaners, televisions or washing machines gives us insights on the age and state of products when replaced, repair considerations and the extent to which 19 reasons for...

journal article 2022

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Too good to go? Consumers’ replacement behaviour and potential strategies for stimulating product retention

van den Berge, R.B.R. (author), Magnier, L.B.M. (author), Mugge, R. (author)

Many products are disposed of before they have reached the end of their functional life. New technological developments and trends in fashion seem to accelerate consumers’ replacement of products. From an environmental perspective, such early replacement is undesirable. In this paper, we emphasize that product replacement is not only based on...

journal article 2021