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M. Comes

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Journal article (2026) - M. Comes
Digital technologies and AI promise to optimise complex systems through data-driven decisions, predictive modelling, and anticipatory action. However, this optimisation imperative creates a fundamental paradox: as systems excel at achieving measurable objectives, they may erode the collective intelligence and adaptive capacity of our societies. Recognising this tension, the field of Human-Centred AI (HCAI) has emerged to develop design principles such as explainability, fairness, and transparency to ensure that AI aligns with human values. However, research on HCAI often focuses on idealised interactions, neglecting the pressure, moral dilemmas, and social dynamics typical of today’s complex problems. This paper introduces and advocates for a paradigm shift towards Sensemaking AI: AI that supports collective meaning-making processes in evolving human-AI networks. This novel perspective recognises that algorithmic and AI systems actively participate in the social processes through which humans interpret information, coordinate responses, and adapt their values. Grounded in sensemaking and decision theory and informed by a scoping review of the HCAI literature, this paper identifies three connected research areas: (i) sensemaking-aware automation that preserves interpretive flexibility; (ii) collective agency for network-level control; and (iii) value-aware sensemaking that supports collective meaning-making. These principles form the basis for Sensemaking AI as a design and research agenda that prioritises collective meaning-making and democratic deliberation in networks. ...
Journal article (2026) - Mikhail Sirenko, Tina Comes, Alexander Verbraeck
Urban resilience and vulnerability are often paired conceptually, but the dynamics of their relationships are rarely tested with space-time-based data. We tracked the 2019 European heatwave across Amsterdam, Rotterdam, and The Hague, combining hour-by-hour ambulance calls with district profiles identified from demographic, socioeconomic, health, and built environment attributes. We find significant differences in the factors driving vulnerability. The familiar rule of ‘more vulnerable, less resilient’ only partially holds: some vulnerable districts showed high resilience at particular times of the day, while seemingly less vulnerable districts showed low resilience. These swings point to the importance of local adaptive behaviours and urban social fabric in shaping dynamic vulnerability-resilience relationships. Our findings call for dynamic, district-specific planning: vulnerability assessments must look beyond averages, and resilience measures should flex with daily rhythms. Effective heatwave policy demands context-aware tools that treat resilience and vulnerability as intertwined, shifting properties of the urban social fabric. ...
Review (2026) - J.G. Gnowa, J. Verschuur, M. Comes
Refugee and internally displaced persons (IDPs) settlements are increasingly exposed to shocks such as rapid population influxes and extreme weather events, yet infrastructure planning in these contexts remains largely focused on static, reactive responses, often overlooking resilience. This study examines how resilience is conceptualized in infrastructure planning for refugee and IDP settlements and identifies the key constraints to its enhancement. To address this, we conduct a systematic literature review of scholarly (n = 75) and grey literature (n = 30), including only studies focused on infrastructure planning in refugee or IDP settlements. The selected studies are analyzed using a framework that categorizes them by infrastructure sectors, resilience dimensions, and constraints.

The findings reveal an uneven focus across infrastructure sectors, with shelter, energy, and WASH dominating the literature. Resilience in the scholarly literature is primarily conceptualized through robustness, adaptability, and transformability, with limited integration of preparedness and recovery, and these dimensions are rarely addressed holistically. Furthermore, resilience is constrained by interrelated factors, like resource limitations, weak coordination among actors, land ownership, and institutional constraints.

These results highlight the need for integrated, cross-sectoral planning approaches that incorporate underexplored infrastructure sectors, address underemphasized resilience dimensions, and embed refugee and IDP settlements within host countries' regional planning frameworks to alleviate constraints to resilience enhancement. ...

An Integrative Framework and Applicative Examples

Journal article (2026) - Alessandro Margherita, Tina Comes
In an era of increasing complexity, effective emergency and crisis management demands sophisticated mechanisms to orchestrate multi-stakeholder responses across organizational and geographic boundaries. Generative AI has been explored for predictive analytics and content generation, but its potential as a coordination infrastructure and enabler of response readiness remains partially unexplored. Drawing on coordination science and crisis theory, we identify critical coordination challenges in contemporary crisis management, which are represented by temporal synchronization across distributed teams, information flows among heterogeneous stakeholders, task interdependency in dynamic environments, and resource allocation under uncertainty. We then define coordination mechanisms related to three dependency types, that is, “flow”, “fit” and “share”, and we discuss, also using illustrative examples, how AI can function as intelligent coordination agent that facilitates mutual adjustment, standardizes processes, and enables real-time protocol adaptation. Furthermore, we define three pillars of AI-enhanced coordination capacity which have an impact on organizational readiness: (a) dependency visibility; (b) mechanism agility; and (c) learning capability. We then present a framework of organizational readiness driven by coordination capacity. The paper contributes to crisis management literature by reframing readiness as organizational coordination capacity, and offers practical implications for designing AI-integrated crisis management systems in diverse contexts. ...
Societies are increasingly confronted with High-Impact Low-Probability (HILP) events. These events pose important challenges to societies as they disrupt critical infrastructures (CIs), the backbone of modern societies, leading to cascading and systemic disruptions across interconnected systems. Stress testing has emerged as a prominent approach for assessing system performance under adverse conditions. However, its suitability for addressing characteristics of HILP events, such as uncertainty, urgency, and complexity, remains unclear. This paper presents a scoping review of stress testing methodologies developed to date for terrestrial CIs, with the aim of identifying key methodological elements, with particular attention to the context of HILP events. The review reveals that existing stress testing approaches remain largely sector-specific and domain-specific, rely predominantly on hazard-centric scenarios, and insufficiently account for multi-sectoral interdependencies, dynamic system behavior, and the recovery and adaptation phases of resilience. Moreover, current methodologies tend to emphasize quantitative modeling, involve limited stakeholder participation, and lack mechanisms for iterative learning and adaptation, thereby constraining their relevance in rapidly evolving HILP contexts. In response to these gaps, this study proposes a conceptual framework for stress testing structured around three main stages of pre-assessment, assessment, and treatment. The framework emphasizes cross-sectoral and multi-domain analysis, stakeholder-inclusive and participatory approaches, and explicit consideration of recovery and adaptation processes. This study provides a foundation for advancing stress testing practices that are specifically tailored to HILP events and fosters the resilience of CIs. ...

A method for supporting relief coordination in flood disaster response

Journal article (2026) - Moritz Schneider, Lukas Halekotte, Tina Comes, Frank Fiedrich
To effectively coordinate the response to a flood disaster, decision-makers have to prioritise areas that are in most urgent need of assistance. This prioritisation often has to be carried out under time pressure and on the basis of incomplete information, creating a high cognitive load for decision-makers. Methods that integrate Bayesian networks into GIS to draw spatial inference can inform this prioritisation process. However, existing approaches are not equipped to address the time pressure and unclear information-scape that is typical for a flood disaster. In this work, we present a novel spatial inference method for area prioritisation that is designed to address these time and information constraints. The core of this method is a GIS-informed Bayesian network, integrated into an expected loss framework, that can be set up during the preparation phase. The method can then quickly provide area prioritisation recommendations for disaster relief, which has the potential to support decisions-makers during the response phase. In this way, our method provides a means of shifting some of the most time-consuming aspects of the decision-making process from the time-critical disaster response phase to the less critical preparation phase. To illustrate how our method can support rapid and transparent area prioritisation, we present a case study of an extreme flood scenario in Cologne, Germany. ...
Journal article (2026) - M. Sirenko, A. Verbraeck, M. Comes
Epidemics are long-lasting and transboundary crises that challenge traditional approaches. Given the complexity and interconnectedness of modern cities, interventions can lead to unintended consequences or maladaptation. Although adaptation is central to resilience, crisis management often focuses on short-term response, leaving a gap in understanding urban adaptation and maladaptation. This study examines the impacts of uniform interventions across diverse urban districts to assess this (mal)adaptive process. We use the COVID-19 pandemic in The Hague, Netherlands, as a case study, employing a large-scale agent-based model. We find that without an intervention, the high-contact city centre becomes an infection hotspot due to the transient population it attracts. Conversely, the outer residential district, with fewer amenities, experiences infections primarily among its residents. A uniform lockdown policy significantly reduces infections in the city centre by limiting mobility and social interactions, but inadvertently increases risk in the outer residential district. Using the Urban Adaptation Index (UAI), we demonstrate that these uncontextualised policies can constitute maladaptation, confirming the unintended consequences of ’one-size-fits-all’ approaches. Our results underscore this need, leading us to propose an updated, equity-oriented crisis management framework that accounts for the heterogeneous nature of modern cities. ...

Perspectives of Emergency Responders

Journal article (2026) - A. Bhattacharyya, N.Y. Aydin, M. Comes
Natural hazards like floods, storms, or earthquakes turn into disasters if they hit vulnerable communities and societies. In policy and academia, this understanding has led to a surge of models and risk reduction policies that aim to reduce vulnerability and strengthen resilience. However, it remains unclear which vulnerabilities are the most important, and what stakeholders in different contexts prioritize. To address this gap, this article identifies critical exposure, vulnerability, and coping capacity factors, elicits their priority among emergency responders from different contexts, and analyses their perceived interdependences to understand their cascading potentials. To do that, we conducted a stakeholder survey with experienced disaster and emergency management professionals around the world. The results are used to analyze the perceived relationships between the priority factors via a fuzzy cognitive map. The professionals identified the level of preparedness, exposure to hazard, risk and crisis communication, community engagement, and disaster risk financing as the most important factors. The results show that the most catastrophic disasters are perceived to be caused by a combination of multiple factors and their interdependences. It was also found that practitioners thought that active civil protection agencies and available disaster risk financing have the greatest potential to prevent disasters. ...

A pre-disaster planning framework for identifying important urban assets in multi-risk recovery

Journal article (2026) - Soheil Mohammadi, Silvia De Angeli, Nazli Yonca Aydin, Giorgio Boni, Serena Cattari, Francesca Pirlone, Tina Comes
For recovery to be effective and efficient, proactive measures such as strengthening the resilience of important urban assets must be implemented before disaster strikes. However, existing approaches fail to account for potential consecutive disaster impacts, the transformational changes that happen as a result of the disaster, and the shifting role of urban assets in post-disaster environments. This study presents a methodological framework to support pre-disaster recovery planning in urban areas exposed to multi-hazard risks, namely earthquakes followed by floods. In this study, we develop a methodological framework using a graph-based analytical approach to assess the importance of buildings, roads, census blocks, and temporary shelter areas in urban areas. This method focuses on capturing how the importance of urban assets shifts after consecutive disaster events. Applied to Sanremo, Italy, the methodological framework reveals the vulnerabilities associated with centralized urban planning and a notable mismatch between residential density and the distribution of important assets. The findings underscore how network disruptions and consecutive disasters impact urban connectivity, highlighting the urgent need for decentralized planning and adaptable disaster risk reduction strategies. ...
Journal article (2026) - Cheng Chun Lee, Tina Comes, Megan Finn, Hongrak Pak, Chia Wei Hsu, Ali Mostafavi
Using novel data and artificial intelligence (AI) technologies in crisis resilience and management is increasingly prominent. AI technologies have broad applications, from detecting damages to prioritizing assistance, and have increasingly supported human decision-making. Understanding how AI amplifies or diminishes specific values and how responsible AI practices and governance can mitigate harmful outcomes and protect vulnerable populations is critical. This study presents a responsible AI roadmap embedded in the Crisis Information Management Circle. Through three focus groups with participants from diverse organizations and sectors and a literature review, we develop six propositions addressing important challenges and considerations in crisis resilience and management. Our roadmap covers a broad spectrum of interwoven challenges and considerations on collecting, analyzing, sharing, and using information. We discuss principles including equity, fairness, explainability, transparency, accountability, privacy, security, inter-organizational coordination, and public engagement. Through examining issues around AI systems for crisis management, we dissect the inherent complexities of information management, governance, and decision-making in crises and highlight the urgency of responsible AI research and practice. The ideas presented in this paper are among the first attempts to establish a roadmap for actors, including researchers, governments, and practitioners, to address important considerations for responsible AI in crisis resilience and management. ...

A design thinking approach to blending computational models and scenario narratives for urban futures

Journal article (2026) - Supriya Krishnan, Hedwig van Delden, Nazli Yonca Aydin, Tina Comes
Accelerating urbanization and the inherent uncertainty in urban planning are increasing the demand for approaches that meaningfully integrate qualitative insights with quantitative analysis. While scenarios are widely used to explore multiple urban futures, existing methods that combine narrative storylines with computational models face persistent challenges: narrative assumptions are often oversimplified during translation; model structures frequently lack transparency regarding their underlying assumptions; and integrative processes tend to prioritize consensus, often sidelining the specialized insights of practitioners essential for urbanization strategies. Design Thinking (DT) offers a promising framework to address these limitations through its iterative, non-linear structure that bridges creative and analytical reasoning. Yet, a systematic, reproducible workflow that operationalizes DT for urban scenario development remains underdeveloped. This paper introduces FutureScapes (FS), a stepwise Design Thinking methodology for blending computational models and scenario narratives that embeds expert feedback into the modelling process. FS centers the spatial reasoning of expert stakeholders and introduces semi-quantitative boundary objects—in the form of scenario design maps—to break the traditionally linear sequence from story to simulation. This enables a reflexive process where model outputs actively reshape qualitative scenario assumptions to inform policy-relevant outcomes. The study contributes a generalizable methodology that enhances the contextual relevance, transparency, and strategic utility of computational scenario modelling for metropolitan planning. ...

On the role of uncertainty and choice of algorithm for humanitarian decisions

Book chapter (2025) - Tina Comes, Meyke Nering Bögel, Martijn Warnier
Migration is among the most uncertain and contested topics for policymaking. The increasing number of migrants and refugees globally necessitates effective planning and management, particularly in addressing infrastructure needs such as access to healthcare. While efforts to accom- modate a surge of refugees prioritise primary needs, improving structural access to essential infrastructure becomes imperative over time. However, the path-dependent nature of the expansion of refugee settlements poses challenges for infrastructure development. Existing facility location models for infrastructure planning overlook the interplay of infrastructure growth and human behaviour. This chapter presents a study on the interplay between the settling preferences of refugees (behaviour) and the location of healthcare facilities as essential infrastructure. We develop a data-based approach that combines an agent-based model representing decision beha- viour with facility location optimisation models for infrastructure planning. Through a case study of Cox's Bazar, Bangladesh, home to over 1 million Rohingya refugees, we demonstrate the implications of different optimisa- tion approaches and thereby explore how and in how far digital tools influence policymaking on one of the most contested and uncertain topics in the current policy landscape. Our findings underscore the importance of integrating uncertainty about human behaviour in infrastructure decisions. ...

A scoping review of actors, transport modes and decision problems

Review (2025) - Julien Magana, Saba Hinrichs-Krapels, Wichor Bramer, Tina Comes
Purpose
Sudden-onset disasters impact the health and well-being of millions of people each year. Typically, a sudden-onset disaster will lead to a surge of patients that require immediate acute care, even though health infrastructure and resources may be destroyed or not accessible. The challenge of patient flow logistics is transporting those in need of acute care rapidly to locations where they can be treated. The fields and disciplines tackling these challenges, therefore, span from disaster-related to health-related logistics, but it is not known whether and how research and approaches across these fields align. This study aims to scope this emergent field, identify research gaps and develop a conceptual framework that bridges the disaster-related and health-related logistics literature.
Design/methodology/approach
This paper follows a scoping review protocol. The authors screened an initial 8,491 papers, of which 127 were retained for a full-text review. Analyzing these papers, the authors map out the key concepts such as actors, locations, transportation modes and decision problems used in the literature. The study identifies research gaps and synthesize the findings into a conceptual framework to guide future research.
Findings
This review identified four gaps in the existing literature: (1) The literature focuses primarily on earthquakes and terrorist attacks, limited attention is given to other sudden-onset disaster types despite their frequency; (2) The literature focuses on formal actors such as health providers or civil protection bodies, while communities are largely portrayed as passive patients or victims; (3) Actors are largely assumed to follow standardized protocols, often ignoring emergent roles or behavioral changes typical for sudden-onset disasters; (4) Objectives predominantly relate to either efficiency or effectiveness, neglecting fairness and multiobjective problems.
Originality/value
To the best of the authors’ knowledge, this scoping review is the first to explore the different aspects of patient logistics in sudden-onset disasters by bridging the disaster-related and health-related literature.
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Journal article (2025) - Lotte Savelberg, Y. Casali, Marc J.C. van den Homberg, J. Zatarain Salazar, M. Comes
Social vulnerability assessments play a crucial role in guiding the allocation of budgets and resources for effective disaster preparedness and humanitarian response. Climate change, escalating conflicts, and the climate finance and humanitarian funding gap make social vulnerability assessments essential. Despite advances in data collection, availability, and analysis, there remains a lack of consensus regarding the most suitable method to assess social vulnerability. This study sheds light on the consequences of methodological choices on social vulnerability assessments by comparing two commonly used methods in space and over time: the inductive principal component approach and the hierarchical INFORM approach. Our analysis focuses on a case study of the 351 communes in Burkina Faso from 2015 to 2022, a period marked by conflicts and extreme weather events. By comparing the two methods, we find important differences in the rankings of the communes’ social vulnerability. By investigating the spatial and temporal results, we offer insights into the potential consequences of using different methodological choices. Our findings underscore the need for contextualized approaches. ...
Journal article (2025) - G. Pescaroli, L. McMillan, I. Linkov, M. Gordon, N. Y. Aydin, T. Comes, M. Maraschini, J. Palma Oliveira, S. Torresan, B. Trump, M. Pelling
High Impact Low Probability events (HILPs), often referred to as outliers, are becoming more important in disaster management because they are linked to complex risks and tipping points in interconnected systems. Recent events, such as the cascading effects of the coronavirus pandemic, rising uncertainties from global geopolitical instability, and successive and concurrent extremes driven by climate change, underscore the limitations of relying solely on severe but plausible scenarios for risk practitioners and policymakers. Despite the critical need to integrate HILPs into risk assessment models and emergency preparedness, the field is fragmented, with inconsistent definitions and methodologies. We present a perspective developed under the HORIZON AGILE project (AGnostic risk management for high Impact Low probability Events), which introduces two comprehensive definitions of HILPs and a taxonomy designed to enhance risk assessment, resilience analysis, and crisis management. We provide a validated scientific definition for the academic community and an operational definition tailored for practitioners and stakeholders. Additionally, our taxonomy offers a structured framework to address outlier events that often fall below traditional risk thresholds, ensuring that low-probability, high-impact scenarios with cascading and concurrent dynamics are effectively integrated into risk registers, legislation, and standards development. This study shows how this approach improves methods like stress testing and scenario modelling, especially for the loss of critical services. This empowers policymakers, practitioners, and stakeholders to include more scenarios in their strategies, enhancing resilience and preparedness. ...

A protocol for a 5-year multi-sited interdisciplinary research project into preparedness of healthcare for floods in the Netherlands

Journal article (2025) - Robert A.J. Borst, Yared Abayneh Abebe, Sebastiaan N. Jonkman, Roland Bal, Karin van Vuuren, Julien Magana, Bert de Graaff, Saba Hinrichs-Krapels, Bas Kolen, Maria Pregnolato, Anja Schreijer, Tina Comes
Introduction: The 2021 European floods in Germany, Belgium, and the Netherlands significantly impacted healthcare. With climate change increasing flood risks, healthcare preparedness is essential. Floods affect healthcare directly and indirectly by disrupting patient access, damaging infrastructure and impeding care continuity. Our interdisciplinary research in the Netherlands systematically assesses flood impacts on healthcare, optimises disaster preparedness, patient logistics, and continuity and explores crisis governance, incorporating lessons from coronavirus disease-2019 (COVID-19). Methods: Our multi-sited, interdisciplinary project titled “Pandemic lessons for flood disaster preparedness” includes literature reviews on: (i) the (in) direct impacts of floods on healthcare, (ii) disaster decision-making strategies and (iii) patient logistics during crises. Empirically, ethnographic methods (interviews, focus groups, document analyses, and observations) will: (a) assess hospital flood preparedness, (b) explore decision-making and crisis management strategies and (c) analyse the dynamics of health system governance during floods. Data from these sources and flood scenarios will inform models on healthcare impacts and decision-making, culminating in a simulation game for research and training. Discussion: This study offers a comprehensive, interdisciplinary approach to understanding and improving healthcare system preparedness for floods. By integrating diverse fields such as healthcare governance, disaster risk management, logistics and hydraulic engineering, we provide a unique lens on resilience. A key strength is the incorporation of lessons from the COVID-19 pandemic, allowing us to draw parallels between pandemic response and flood preparedness. In addition, our simulation game serves as a robust tool for translating knowledge into practice. However, the study’s reliance on collaboration with busy healthcare and disaster response professionals may limit engagement. Moreover, the absence of direct public and patient involvement in the research design, though partially mitigated by engaging representative organizations, presents a potential limitation. Lastly, the challenge of obtaining real-time data from flood events could introduce recall bias, but triangulation of various data sources aims to address this issue. Despite these challenges, the study’s integration of long-term data from recent floods and focus on healthcare-specific crisis governance provides valuable insights for improving disaster preparedness. ...

A Bayesian network-based method for dynamic observation processing

Journal article (2025) - Moritz Schneider, Lukas Halekotte, Tina Comes, Daniel Lichte, Frank Fiedrich
In emergencies, high stake decisions often have to be made under time pressure and strain. In order to support such decisions, information from various sources needs to be collected and processed rapidly. The information available tends to be temporally and spatially variable, uncertain, and sometimes conflicting, leading to potential biases in decisions. Currently, there is a lack of systematic approaches for information processing and situation assessment which meet the particular demands of emergency situations. To address this gap, we present a Bayesian network-based method called ERIMap that is tailored to the complex information-scape during emergencies. The method enables the systematic and rapid processing of heterogeneous and potentially uncertain observations and draws inferences about key variables of an emergency. It thereby reduces complexity and cognitive load for decision makers. The output of the ERIMap method is a dynamically evolving and spatially resolved map of beliefs about key variables of an emergency that is updated each time a new observation becomes available. The method is illustrated in a case study in which an emergency response is triggered by an accident causing a gas leakage on a chemical plant site. ...
Conference paper (2025) - Yvonne Lont, Jan Kwakkel, Tina Comes
Humanitarian and military organizations face deeply uncertain, continuously changing environments due to disasters and conflict. Information sharing is vital to adapt to these disruptions effectively and ensure the timely availability of essential equipment and supplies anywhere in the world. However, little is known about the role of information sharing in adapting to a changing environment. We use an agent-based discrete-event simulation to study information-sharing mechanisms, specifically delayed information-sharing behavior, and analyze how they impact the adaptation of decision-making structures over time. Drawing upon adaptation models from literature, we develop a model in which agents share information and endogenously create these structures. We experiment with various levels of information delays in dynamically changing environments and assess how this affects adaptation and performance. Our findings unveil that horizontal delays lead to earlier hierarchical expansion and vertical delays slow decision-making in crisis response environments. ...
Journal article (2024) - Ylenia Casali, Nazli Yonca Aydin, Tina Comes
Urban areas are dynamic systems, in which different infrastructural, social and economic subsystems continuously co-evolve. As such, disruptions in one system can propagate to another. However, open challenges remain in (i) assessing the long-term implications of change for resilience and (ii) understanding how resilience propagates throughout urban systems over time. Despite the increasing reliance on data in smart cities, few studies empirically investigate long-term urban co-evolution using data-driven methods, leading to a gap in urban resilience assessments. This paper presents an approach that combines Getis-ord Gi* statistical and correlation analyses to investigate how cities recover from crises and adapt by analysing how the spatial patterns of urban characteristics and their relationships changed over time. We illustrate our approach through a study on Helsinki’s road infrastructure, socioeconomic system and built-up area from 1991 to 2016, a period marked by a major socioeconomic crisis. By analysing this case study, we provide insights into the co-evolution over more than two decades, thereby addressing the lack of longitudinal studies on urban resilience. ...
Journal article (2024) - Tina Comes
Increasingly, our cities are confronted with crises. Fuelled by climate change and a loss of biodiversity, increasing inequalities and fragmentation, challenges range from social unrest and outbursts of violence to heatwaves, torrential rainfall, or epidemics. As crises require rapid interventions that overwhelm human decision-making capacity, AI has been portrayed as a potential avenue to support or even automate decision-making. In this paper, I analyse the specific challenges of AI in urban crisis management as an example and test case for many super wicked decision problems. These super wicked problems are characterised by a coincidence of great complexity and urgency. I will argue that from this combination, specific challenges arise that are only partially covered in the current guidelines and standards around trustworthy or human-centered AI. By following a decision-centric perspective, I argue that to solve urgent crisis problems, the context, capacities, and networks need to be addressed. AI for crisis response needs to follow dedicated design principles that ensure (i) human control in complex social networks, where many humans interact with AI; (ii) principled design that considers core principles of crisis response such as solidarity and humanity; (iii) designing for the most vulnerable. As such this paper is meant to inspire researchers, AI developers and practitioners in the space of AI for (urban) crisis response – and other urgent and complex problems that urban planners are confronted with. ...