Lock-ins are typically seen as barriers to sustainability transitions, particularly in the energy sector, where they can impede the radical changes needed for decarbonization. This study, however, argues that lock-ins can also act as catalysts for innovation within grid operators
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Lock-ins are typically seen as barriers to sustainability transitions, particularly in the energy sector, where they can impede the radical changes needed for decarbonization. This study, however, argues that lock-ins can also act as catalysts for innovation within grid operators’ operational practices. Focusing on a Distribution System Operator (DSO) in Central-North Netherlands, the research explores how material, behavioural, and institutional lock-ins influence grid capacity planning for energy transition. Using a qualitative system dynamics methodology, the study reveals how these lock-ins contribute to grid congestion and delayed infrastructure development, but they also create pressure for adaptive change through three key mechanisms: (i) reframing questions, (ii) reorienting synergies between actors, and (iii) rediscovering solutions. These efforts have shifted the organization’s focus from reliability to flexibility, restructured internal operations to manage congestion, and enhanced collaboration with customers, regional authorities, and other energy system actors. However, challenges remain, including the need for a more innovation-driven organizational culture, stronger cooperation between regional and national grid operators, and greater public engagement in congestion management. By framing these findings within the tactical level of sustainability transition management—where strategy meets operations—this study demonstrates how electricity infrastructure can respond to lock-in conditions through adaptive strategies that turn systemic constraints into drivers for innovation, fostering more sustainable and resilient energy systems.