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N. Cila

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Conference paper (2026) - Maria Luce Lupetti, Cristina Zaga, Nazli Cila
Participatory design is increasingly used to address the negative social impacts of artificial intelligence (AI), aiming for more inclusive and equitable innovation. However, it can inadvertently reproduce injustice and reinforce power imbalances, even with good intentions. While the HCI community is critical of these issues, the existing knowledge is often fragmented, making it challenging for AI researchers and policymakers to navigate. This paper presents a scoping review of participatory AI research in HCI focused on justice. We detail how participatory AI unfolds in practice and offers methodological insights on the roles of researchers and partnership with communities, the practical and contextual challenges, the role of reflexivity and situatedness and the essential but not so central role of artefacts in participatory processes. We conclude with recommendations for engaging in participatory design to promote justice in AI systems. ...

Articulating the Value of Design Research for HRI

Conference paper (2026) - Marco C. Rozendaal, Anastasia Kouvaras Ostrowski, Mafalda Gamboa, Samantha Reig, Patricia Alves-Oliveira, Maaike Bleeker, Maria Luce Lupetti, John Vines, Nazli Cila, More Authors
The 3rd Workshop on Designerly Human-Robot Interaction (HRI) aims to bring together scholars and practitioners engaged in design-oriented research to articulate the value of design research within HRI broadly. We propose a half-day workshop to (1) collectively map the diversity of design research in HRI, examining how contributions are framed and how quality is evaluated; (2) discuss participants’ HRI design projects, showcased in an exhibition setting; and (3) conclude with a focused conversation to identify common ground across diverse approaches and develop strategies for strengthening the position of design research in HRI and its connections with other HRI disciplinary communities. ...

Making Meaning Through Design and Philosophy

This chapter explores the intersection between philosophy and design in addressing political and sociotechnical challenges, particularly the role of AI in democratic societies. Philosophical reflection in technological design is often limited to post-development audits, reducing its potential impact. We argue for a non-hierarchical, co-creative relationship between philosophy and design that expands the conceptual space for interventions. Using the "Moments of Reading" workshop, held in 2023 within the AI DeMoS Lab at TU Delft, we explore how philosophy and design can co-generate knowledge by collectively articulating complex concepts like AI, democracy, and design. The workshop employed a card-based method to prompt participants into exploring the fluidity of these terms, highlighting how conceptual work in philosophy and material practice in design can mutually reinvigorate each other. By reframing philosophical reflection as a participatory and relational practice, we move away from rigid, pre-defined identities in stakeholder engagement. Instead, we advocate for a flexible, interpretative approach that values non-identity as a guiding principle for conceptual articulation. Ultimately, this chapter offers a model of doing philosophy through design, emphasizing collective material practices that reimagine how we approach the ethical and political dimensions of AI in democratic societies. ...

Examining the Knowledge Politics of Agency, Methods, and Motivations in Robot Failure Research

Conference paper (2026) - Dmitry Muravyov, Nazli Cila
A line of research in HCI and HRI has started to consider robot failures, errors, and breakdowns not as problems to be eliminated, but as opportunities to inform and enrich design. This shift has led to growing interest in how robotic fallibility affects user trust, interaction quality, and system acceptance. In this paper, we inquire into what it means to design with fallibility. Drawing on feminist technoscience, we examine how current approaches frame the roles of designers and users (agency), how research methods shape the phenomena they study (performativity), and how underlying research goals carry ethical and epistemological implications (motivation). In recognizing robotic fallibility as a sociotechnical phenomenon and design research as a world-making practice, we provide design considerations that promote more reflexive, inclusive, and politically aware engagements with (robot) failure in HRI and HCI. ...

Investigating Value Conflicts in Smart Home through Enactment and Co-speculation

Conference paper (2025) - Nazli Cila, Maria Luce Lupetti, Luciano Cavalcante Siebert, Janna Van Grunsven
Smart home technologies embed values such as sustainability, comfort, privacy, and security, which can sometimes conflict with one another, considering the complexities of domestic environments. This paper investigates the potential implications of these value conflicts and the corresponding design challenges. Through an enactment session and co-speculations with professional actors, we explored what it means to navigate multiple values simultaneously, live with products that impose their own values, and manage value conflicts both with and among smart products. The findings challenge the seamless and harmonious vision of smart homes conceived by technologists, proposing shifts in the common narrative: from value alignment to value transparency, from service provision to mutual care, and from autonomy to responsiveness. We discuss that acknowledging value conflicts, rather than eliminating them, is an opportunity to gain a deeper understanding of users and home environments and guide the design of smart home technologies. ...

Designing AI-Based Mental Health Diagnostic Tools Through Aesthetics

Conference paper (2025) - K. Bogdanova, N. Cila, O. Kudina, A. Bozzon
With psychiatry lagging behind other medical fields in terms of innovation in instruments and methods, AI provides it an opportunity to catch up. Advocates of digital phenotyping promise to provide an objective tool that detects symptoms by analysing data from personal devices. We argue that digital phenotyping requires a more reflexive and critical approach to its design and an alignment of the clinicians’ interests in generating relevant evidence with the needs of service users who seek tools to manage their condition. We propose a felt informatics approach, situating digital phenotyping design within the problem space of pragmatist aesthetics. Within this perspective, felt life becomes a central object and a site for digital phenotyping design. This paper reveals the ways diagnostic data mediates mental ill health experience, emphasises the cultivation of aesthetic sensibility as a fundamental element of digital phenotyping and includes design considerations for practitioners and researchers. ...
Conference paper (2024) - Meike Hardt, Nazli Cila, P.M.A. Desmet
Addressing the widespread use of AI-driven decision-making systems in public spheres, in this paper we advocate for the integration of love as both a virtue and an affection within the discourse of participatory practices in AI design and development. Based on an analysis of justice, the need to shift the focus to love will be highlighted. Furthermore, we introduce two directions love could play during AI design: (1) love as an epistemological design inquiry to question the conventional knowledge structures in design by integrating embodied and experiential knowledge, and (2) love as a political design inquiry to challenge unjust systems in AI. We underscore the necessity for critical inquiry, recognizing both love’s potential to nurture relationships and its potential for perpetuating inequalities. By proposing love as a foundational perspective in AI design and development, we encourage a paradigm shift and challenge exclusionary mechanisms, to cultivate just and democratic AI futures. ...

Towards a hauntological approach to decolonial design for/with AI practices

Journal article (2024) - Mugdha Patil, Nazli Cila, Johan Redström, Elisa Giaccardi
This is a critique of how designers deal with temporality in design to speculate about socio-technical futures. The paper unpacks how embedded definitions and assumptions of temporality in current design tools contribute to coloniality in designed futures. Based on this critique, we reject the notion that it is only AI that needs fixing, as design practice becomes implicated in how oppression extends from physical systems to global digital platforms. To make these issues visible, we dissect the Futures Cone model used in speculative design. As an alternative, the paper then presents hauntology as a vocabulary that can aid designers in accommodating pluriversal histories in anticipatory futures and reorienting their speculative tools. To illustrate the benefits of the proposed metaphors, the paper highlights examples of coloniality in digital spaces and emphasizes the failure of speculative design to decolonize future imaginaries. Using points of reference from hauntology, ones that engage with states of lingering or spectrality, and notions of nostalgia, absence, and anticipation, the paper contributes to rethinking the role that design tools play in colonizing future imaginaries, especially those pertaining to potentially disruptive technologies. ...

A feminist approach to speculative design for policy making

There is a call for more use of future-oriented design methods like speculative de-sign in developing policies. While these methods offer potential benefits in helping future-proof policies, they also run the risk of solidifying existing structures of pow-er if not applied critically. In this paper, we describe a case study examining smart doorbells in Amsterdam, where we created a speculative design exhibition grounded in feminist theory in order to challenge the existing power structures in the public domain. We then discuss the insights from our design process and the reaction the exhibition received in light of how feminist theory can help ensure a critical application of future-oriented design methods in policy design. ...

Design Guidelines for Robot Communication in Dairy Farming

Conference paper (2024) - Nazli Cila, Irene González González, Jan Jacobs, Marco Rozendaal
Using HRI theory to inform robot development is an important, but difficult, endeavor. This paper explores the relationship between HRI theory and HRI practice through a design project on the development of design guidelines for human-robot communication together with a dairy farming robot manufacturer. The design guidelines, a type of intermediate-level knowledge, were intended to enrich the specialized knowledge of the company on farming context with relevant academic knowledge. In this process, we identified that HRI theories were used as a frame, a tool, best practices, and a reference; while the HRI practice provided a context, a reference, and validation for the theories. Our intended contribution is to propose a means to facilitate exchanges both ways between HRI theory and practice and add to the emerging repertoire of designerly ways of producing knowledge in HRI. ...
Conference paper (2022) - Maria Luce Lupetti, Cristina Zaga, Nazli Cila, Michal Luria, Marius Hoggenmuller, Malte F. Jung
We propose a workshop stemming from ongoing conversations about the role of design methods and designed artefacts within the field of Human-Robot Interaction (HRI). Given the growing interest in understanding what the field can learn from design explorations, the workshop focuses on hands-on annotating activity where participants (researchers and practitioners from HRI, Human-Computer Interaction, and Design Research) will analyze and reflect upon selected collections of robotic artefacts. Ultimate goal of the workshop is to explicate values, concepts and perspectives that usually remain tacitly embedded in the designed artefacts and, as such, hard to appreciate as proper HRI contributions. The expected outcome of the workshop is a set of methodological recommendations and concrete examples of what kind of knowledge can be generated through robotic artefacts. ...
Conference paper (2022) - Aykut Coskun, Nazli Cila, Iohanna Nicenboim, Elisa Giaccardi, Laura Forlano, Christopher Frauenberger, Marc Hassenzahl, Clara Mancini, Ron Wakkary
The last decade has witnessed the expansion of design space to include the epistemologies and methodologies of more-than-human design (MTHD). Design researchers and practitioners have been increasingly studying, designing for, and designing with nonhumans. This panel will bring together HCI experts who work on MTHD with different nonhumans as their subjects. Panelists will engage the audience through discussion of their shared and diverging visions, perspectives, and experiences, and through suggestions for opportunities and challenges for the future of MTHD. The panel will provoke the audience into reflecting on how the emergence of MTHD signals a paradigm shift in HCI and human-centered design, what benefits this shift might bring and whether MTH should become the mainstream approach, as well as how to involve nonhumans in design and research. ...

Commitment, responsiveness, and support

Conference paper (2022) - Nazli Cila
With the advancements in AI, agents (i.e., smart products, robots, software agents) are increasingly capable of working closely together with humans in a variety of ways while benefiting from each other. These human-agent collaborations have gained growing attention in the HCI community; however, the field lacks clear guidelines on how to design the agents' behaviors in collaborations. In this paper, the qualities that are relevant for designers to create robust and pleasant human-agent collaborations were investigated. Bratman's Shared Cooperative Activity framework was used to identify the core characteristics of collaborations and survey the most important issues in the design of human-agent collaborations, namely code-of-conduct, task delegation, autonomy and control, intelligibility, common ground, offering help and requesting help. The aim of this work is to add structure to this growing and important facet of HCI research and operationalize the concept of human-agent collaboration with concrete design considerations. ...
Book chapter (2021) - N. Cila, Carl DiSalvo
The dramatic acceleration of digital technologies and their integration into physical products is transforming everyday objects. Our domestic appliances, furniture, clothing, are growing in intelligence. Smart objects are increasingly capable of interacting with humans in a purposeful manner with intentionality. This collection of essays, descriptions of empirical work, and design case studies brings together perspectives from interaction design, the humanities, science and technology studies, and engineering, to map, explore and interrogate ways in which our relationships with everyday smart objects might expand and be re-imagined. By offering a critical assessment on the growing place of smart technology in everyday environments, this book outlines a transdisciplinary research agenda for the future of ‘smartness’ to help define, envision, and inspire future collaborative design practices. These essays propose an understanding and design of smart objects that embrace their hybrid nature as shifting and blending tools, agents, machines, or even ‘creatures’. Authors argue that smart objects have the potential to enter into multiple kinds of relationships with humans, and form complex human-nonhuman ecologies that are both meaningful and empowering in the context of everyday life. This book also shines a light on the hidden infrastructures behind the functioning of smart objects with stirring debates tackling questions of technology, human values, and economic and ecological impact. Whether you are a design scholar, design practitioner or design activist this book will inspire through offering theoretical insights, design concepts and practical ways on how to engage in this research agenda for future smartness ...

Broadening the scope of design-oriented HRI through the concept of intermediate-level knowledge

Conference paper (2021) - Maria Luce Lupetti, Cristina Zaga, Nazli Cila
Interest in design methods and tools has been steadily growing in HRI. Yet, design is not acknowledged as a discipline with specific epistemology and methodology. Designerly HRI work is validated through user studies which, we argue, provide a limited account of the knowledge design produces. This paper aims to broaden current understanding of designerly HRI work and its contributions by unpacking what designerly knowledge is and how to produce it. Through a critical analysis of current HRI design literature, we identify a lack of work dedicated to understanding the conceptual implications of robotic artifacts. These, in fact, are implicit carriers of crucial HRI knowledge that can challenge established assumptions about how a robot should look, act, and be like. We conclude by discussing a set of practices desirable to legitimize designerly HRI work, and calling for further research addressing the conceptual implications designerly HRI work. ...

A quest for strong concepts in Human-Robot Interaction

Conference paper (2021) - Nazli Cila, Cristina Zaga, Maria Luce Lupetti
This paper is a methodological replication of Barendregt et al. [11], who urged Child-Computer Interaction field to embrace Intermediate Level Knowledge as a meaningful and valid way of generating knowledge. We extend this epistemological gap to the Human-Robot Interaction (HRI). Currently, artefact-centered papers - papers that present the development of an artefact - seem to be one of the primary ways that the HRI field generates knowledge. In this paper, we made an analysis of all papers presented at the HRI Conference from 2006 to 2020. Our results indicate that the 41,2 % of the papers were artefact-centered; and the impact of them, measured in the number of citations, was significantly lower than other kinds of papers. We used 23 artefact-centered papers to formulate two strong concepts and investigate how the foundational design epistemology about intermediate-level knowledge and RtD can contribute to other design-related disciplines to produce useful and valuable knowledge. ...

Dilemmas in the Design of Local Platforms

Conference paper (2020) - N. Cila, Gabriele Ferri, Martijn de Waal, Inte Gloerich, Tara Karpinski
This paper addresses the design dilemmas that arise when distributed ledger technologies (DLT) are to be applied in the governance of artificial material commons. DLTs, such as blockchain, are often presented as enabling technologies for self-governing communities, provided by their consensus mechanisms, transparent administration, and incentives for collaboration and cooperation. Yet, these affordances may also undermine public values such as privacy and displace human agency in governance procedures. In this paper, the conflicts regarding the governance of communities which collectively manage and produce a commons are discussed through the case of a fictional energy community. Three mechanisms are identified in this process: tracking use of and contributions to the commons; managing resources, and negotiating the underlying rule sets and user rights. Our effort is aimed at contributing to the HCI community by introducing a framework of three mechanisms and six design dilemmas that can aid in balancing conflicting values in the design of local platforms for commons-based resource management. ...
Book chapter (2020) - N. Cila
A product metaphor mediates between the experience process of a user and the generation process of a designer. A user goes through the stages of perceiving that a metaphor has been employed in a product, recognizing its target and source, comprehending why these particular entities are brought together, and appreciating (or not) this association. A designer has a particular intention to attain through the product (i.e., target) and comes up with a meaning to convey accordingly, finds a source that can assign this meaning to the product, and creates a mapping from this source to the product. In this chapter, we will first present a basic framework for metaphoric communication and proceed by elaborating on the designer side of the model. We will address each step through presenting our own research findings and/or analyzing current product metaphors in the market, and transform the framework into a detailed metaphoric communication model. We will end the chapter by discussing the model in a broader context of metaphor generation process and give metaphor producers a summary of considerations on creating more effective and aesthetic metaphors. ...
Review (2020) - Inte Gloerich, Martijn de Waal, Gabriele Ferri, N. Cila, Tara Karpinski
Distributed ledger technologies (DLTs) such as blockchain have in recent years been presented as a new general-purpose technology that could underlie many aspects of social and economic life, including civics and urban governance. In an urban context, over the past few years, a number of actors have started to explore the application of distributed ledgers in amongst others smart city services as well as in blockchain for good and urban commons-projects. DLTs could become the administrative backbones of such projects, as the technology can be set-up as an administration, management and allocation tool for urban resources. With the addition of smart contracts, DLTs can further automate the processing of data and execution of decisions in urban resource management through algorithmic governance. This means that the technological set-up and design of such DLT based systems could have large implications for the ways urban resources are governed. Positive contributions are expected to be made toward (local) democracy, transparent governance, decentralization, and citizen empowerment. We argue that to fully scrutinize the implications for urban governance, a critical analysis of distributed ledger technologies is necessary. In this contribution, we explore the lens of “the city as a license” for such a critical analysis. Through this lens, the city is framed as a “rights-management-system,” operated through DLT technology. Building upon Lefebvrian a right to the city-discourses, such an approach allows to ask important questions about the implications of DLTs for the democratic governance of cities in an open, inclusive urban culture. Through a technological exploration combined with a speculative approach, and guided by our interest in the rights management and agency that blockchains have been claimed to provide to their users, we trace six important issues: quantification; blockchain as a normative apparatus; the complicated relationship between transparency and accountability; the centralizing forces that act on blockchains; the degrees to which algorithmic rules can embed democratic law-making and enforcing; and finally, the limits of blockchain's trustlessness. ...