Early project phases are crucial for the chance of project success, yet uncertainties stemming from the dynamic context of projects are difficult to manage in a pure waterfall approach. Marian Bosch-Rekveldt, Hans Bakker and Marcel Hertogh explore how the feasibility and planning phases could benefit from a more flexible approach, specifically focusing on interaction, collaboration and adopting a change mindset. The real-life example of the complex Zuidasdok project illustrates that uncertainties are part of the project manager’s job and these uncertainties have to be dealt with rather than reduced. This implies additional requirements for individual and team competencies. In addition to affinity with the content and more flexible project management tools, collaborative skills are becoming more and more crucial as ‘People are Key’. These skills create a pole position for the later stages of the project and allow us to act upon any changes in the context.

Purpose: Societies depend on interconnected infrastructures that are becoming more complex over the years. Multi-disciplinary knowledge and skills are essential to develop modern infrastructures, requiring close collaboration of various infrastructure owners. To effectively manage and improve inter-organizational collaboration (IOC) in infrastructure construction projects, collaboration status should be assessed continually. This study identifies the assessment criteria, forming the foundation of a tool for assessing the status of IOC in interconnected infrastructure projects.

Design/methodology/approach: A systematic literature study and in-depth semi-structured interviews with practitioners in interconnected infrastructure construction projects in the Netherlands are performed to identify the criteria for assessing the status of IOC in infrastructure construction projects, based on which an assessment tool is developed.

Findings: The identified assessment criteria through the literature and the practitioner’s perspectives results in the designing and development of a collaboration assessment tool. The assessment tool consists of 12 criteria and 36 sub-criteria from three different categories of collaborative capacity: individual, relational, and organizational.

Originality/value: The assessment tool enables practitioners to monitor the status of IOC between infrastructure owners and assists them in making informed decisions to enhance collaboration. The assessment tool provides the opportunity to assess and analyze the status of collaboration based on three categories (i.e., individual, relational, and organizational).

“De woningcrisis biedt kansen. De kans om een duurzaam en langdurig gezond woonklimaat te realiseren.”

Woningnood is geen nieuw verschijnsel in ons land. Al in de negentiende eeuw leidde snelle bevolkingsgroei en verstedelijking tot een huisvestingstekort; de woningwet van 1901 moest daar een eind aan maken. In de wederopbouwjaren na de tweede wereldoorlog kwam de woningbouw maar langzaam op gang. En in de jaren 80 van de vorige eeuw was ‘geen woning, geen kroning’ de leus van demonstranten die aandacht vroegen voor woningnood.

Empathy is receiving increasing attention as it can contribute to the collaboration and connectedness required for today's global challenges. A similar trend reveals itself at the scale of project management, given the change from technological to integration-driven challenges in projects. The necessary integrated approach affects the key competencies sought in project team participants. Since empathy enhances one's feeling for and understanding of the project participants’ interests, it could support the integration assignment. Therefore, focusing on the Dutch civil engineering industry, this study investigated whether the project team's empathic ability drives project performance. The results suggest a positive correlation between the team's empathic abilities and performance. Additionally, the study provides insights into the industry's current level of empathic ability, prompting the conclusion that there is room to improve performance by increasing the project teams’ empathic abilities.

In recent decades, interest in project-based learning within organizational learning has grown significantly. This study synthesizes principles that facilitate learning at the project level. Through a cross-case analysis of the Gaasperdammer Tunnel project in the Netherlands and the Hong Kong-Zhuhai-Macao Bridge in China, and validation via focus group discussions, we have identified five key principles: Owner Commitment, Social Environment Approach, Collaboration Vision, Value Orientation, and Open Mindset. These principles highlight the mindsets that guide the behavior and thinking of project practitioners beyond prescriptive processes and routines. Our research enhances the understanding of how project participants can learn from their involvement in unique, complex projects and improve their capabilities for future endeavors. We emphasize the critical role of learning in the development of project capabilities and suggest it be a focal point in future research on infrastructure development projects.

Purpose: Engineering knowledge continuity is crucial for the life cycle management of long-lived and complex assets, such as nuclear plants, locks and storm surge barriers. At the storm surge barriers in the Netherlands, engineering knowledge continuity is not yet fully assured, despite long-standing efforts. This study aims to explore the relationship between system characteristics, the organizational demarcation of maintenance and operation and the challenges in achieving engineering knowledge continuity and provides suggestions for improvement of theory and policy. Design/methodology/approach: Ten semi-structured interviews were conducted with professionals from various backgrounds in construction, engineering and asset management of the Dutch storm surge barriers, augmented with visits to barriers and barrier teams. A thematic analysis was used to identify and describe the challenges to engineering continuity, their origins and potential solutions. We reviewed knowledge management policy documents and asset management consultancy reports to validate the findings. Additionally, we engaged in frequent interactions with professionals at the barriers. We achieved saturation and validation once no new issues were raised during these discussions. Findings: The thematic analysis developed multiple themes describing the challenges to engineering continuity, their origins and potential solutions. The key findings are that expert engineers are critically important to deal with redesigns induced by obsolescence. Moreover, due to barrier uniqueness, long redesign cycles and reliability requirements, conventional knowledge continuity tools are insufficient to enable new engineers to reach expert level. Finally, the thematic analysis shows that, in some cases, outsourcing should be reduced to facilitate internal learning. Originality/value: The study introduces the application of the knowledge-based view of the firm and the concept of requisite knowledge redundancy to the long-term management of complex assets. It calls for more attention to long gaps in the use of unique knowledge and the effect on knowledge continuity.

Urban infrastructure development is one principal way people are transforming the natural world and their living conditions. It is important for humanity, but it can also cause major impacts to the environment, such as huge amounts of solid waste and CO2 emissions. Considering this, the circular economy (CE) is a promising alternative to the traditional “make, use, and dispose” linear economy model. However, as a strategy for sustainable development (SD), the CE is still in its infancy in the urban transport infrastructure sector. Therefore, this article aims to guide the implementation of CE during transport infrastructure projects. To achieve this goal, a literature review and case study were adopted as the research methods. After reviewing existing well-established CE frameworks, the iReSOLVE (implement, Regenerate, Share, Optimize, Loop, Virtualize, Exchange) framework is recognized as the most comprehensive one. Upon it, an analytical framework containing specific-related aspects of CE in urban transport infrastructure projects (which belongs to meso-scale) is proposed (coined as the 4Wh-iReSOLVE framework). The 4Wh means Who, When, Where, and What. The proposed framework offers insight into potential CE activities for transport infrastructure projects and assists in assessing the performance and impacts of CE of these projects to cover the gap of the neglected meso-scale. Ten circular viaduct project initiatives in the Netherlands are used as case analyses with the 4Wh-iReSOLVE framework. The results present the highlights of the circular viaduct initiatives in the Netherlands, with CE activities categorized into five groups (design-related strategies, general CE strategies, implementation, management, and related digital technologies and materials, as well as environmental sustainability). As verified by several experts of the projects studied, it can be concluded that the 4Wh-iReSOLVE framework is suitable for transport infrastructure project CE analyses and implementations. It can potentially be a suggested guideline in future policy documents.

The frequent occurrence of mega project accidents has created an issue of risk management and has made its solution highly valued. In the case that the owner is at a regulatory disadvantage, insurance institution can provide a new pattern for risk management of mega projects. The purpose of this paper is to study the impact of insurance institution’s participation in mega project risk management on the decision-making of all participants and the promotion of the overall effectiveness of collaborative risk management of all participants. By constructing a tripartite evolutionary game model between the insurance institution, supervision unit and contractor, the conditions of the behavior evolution process of each participant and the important parameters affecting the change in behavior strategies are analyzed. The results indicate that the participation of insurance institution can promote the risk management investment of the supervision unit and contractor, and punitive measures can make participants pay more attention to the losses caused by the occurrence of risks In order to encourage insurance institution to participate in risk management of mega projects, incentive measures need to be taken to dispel their concerns cost surrounding costs. This study is helpful to reduce the probability of risk occurrence so as to realize the sustainable development of mega projects and provides management suggestions for insurance institution to participate in risk management.

The infrastructure we build is increasingly complicated and automated. After it is designed and constructed, it needs to be maintained and updated to sustain its functioning for far longer than the careers of its designers and builders. Continuity of engineering knowledge is necessary to make future updates and adapt to changing demands, conditions and technology in a safe and reliable manner. The Dutch storm surge barriers protect the low-lying hinterlands from flooding during extreme weather events. Each of the six barriers managed by the Directorate General of Public Works (Rijkswaterstaat) was designed at a different time, to different requirements, and using different types of contracts. This has resulted in six unique structures, some of which use systems and components found nowhere else. In 1997, the Maeslant Storm Surge Barrier was completed, pioneering the use of Design and Construct contracts for major hydraulic structures. Experience with maintaining this hallmark structure through its first decades of operation provides a valuable opportunity to reflect on the effect of contracting- and design choices. Little work has been done to evaluate different contract types on the basis of delivering long-term maintainability and reducing the knowledge continuity challenge. This study views the Maeslant Barrier in the context of the earlier storm surge barriers with regard to facilitating knowledge continuity through design. It was found that the interdependent behaviour of subsystems in a high-reliability structure results in a notable increase in engineering complexity, especially in the control systems, increasing the challenge of achieving knowledge continuity. Examining the knowledge flows in a design-and-construct contract shows several advantages, but also that it does not naturally facilitate attention to important but less obvious aspects of maintainability, such as those related to knowledge continuity.

Due to increasing flood risks, storm surge barriers become crucial for the socioeconomic continuity of coastal areas. They provide flood protection, especially against extreme events, by operating under specific circumstances. This imposes high-performance requirements for storm surge barriers and their asset management during their lifetime and emphasises the role and criticality of their asset management. For this purpose, the research investigates asset management for storm surge barriers by focusing on the approach in the Netherlands and analysing it relative to distinctive characteristics of storm surge barriers. Based on thematic analysis, the study unfolds that barriers’ characteristics: (1) clarify the vital motives for the asset management approach, (2) confront the approach with challenging conditions, resulting in further maturation of the approach, and (3) require ongoing support from the approach, enforcing continuous improvement and resilience of the asset management approach. These findings demonstrate the strong influence of barriers’ characteristics on their asset management approach and provide a fundamental understanding of asset management for storm surge barriers. This supports flood defence authorities in the development and improvement of asset management for storm surge barriers and underpins associated complexities for future designs and research. Furthermore, the study assists in tailoring approaches for other assets.

Urbanizing river deltas are highly susceptible to sea level rise and extreme weather events such as floods and droughts. Water-related disasters are already happening more often due to climate change, rapid urbanization, unsustainable land use and aging infrastructure threatening a large fraction of human and natural environments in these low lying and sinking areas around the globe. As stress levels of climate change are accelerating, societal and physical transformations are essential for adapting our deltas to climate change. In the Netherlands, imagination and evidence by design in the form of a long-term spatial vision, played a pivotal role in the past century to set, share and accomplish a new direction to overcome flood disasters by altering the coastlines and riverbeds of the Rhine–Meuse–Scheldt delta. The unprecedented rainfall in July 2021 and the storm in December 2021 which hit Western Europe revealed the effectiveness of this new direction. We therefore plea for a prominent role of design in climate science and delta management to imagine, analyse and communicate future perspectives for climate adaptation in urbanizing deltas.

Infrastructure projects undergo multiple changes throughout their lifecycle, adapting to new mobilities, technologies and environments. We build on the System of Systems (SoS) theoretical concept to understand the implications of such infrastructure transformations, specifically when projects move from a single purpose to hosting multiple functions. Using multiple case studies in Europe, we investigate which functions will likely be added to the original infrastructure and the rationale for adding these functions. Therefore, we expand upon the theoretical concepts of circularity, resilience, and social sustainability, wherein multifunctional infrastructure adapts, renews, and complements existing infrastructure.

How to prepare our students for their future work? Where climate change, biodiversity and inclusiveness are key challenges. Where they will be working on complex tasks, such as the need for additional housing, liveable cities and sustainable transport.

Rapid global urbanization, urban renewal and changes in people's lifestyles have led to both an increase in waste generation and more complex waste types. In response to these changes, many local governments have invested in municipal solid waste infrastructure (MSWI) to implement circular strategies. However, matching and bridging the costly and logistically complex MSWI with the dynamic social context is a central challenge. In this paper we aim to explore the interdependencies between MSWI and the local social system, and then conceptualize and empirically validate the systemic nature of MSWI. We first review the current MSW treatment methods, corresponding infrastructure, and the challenges facing them. Then, we interrogate system-oriented concepts and use two key insights to set up a conceptual model for mapping the interdependencies in a MSWI system (MSWIS). Finally, a case study of the Dutch city of Almere is used to empirically validate the MSWIS model and identify the social systems that contribute to the development of the MSWIS. The analysis reveals that the development of MSWIS is beyond the municipality's control: efficient resource recovery facilities established by businesses under market rules and waste reuse facilities constructed by social organizations/individuals based on their own needs are key pieces of the puzzle to complete the MSWIS. This highlights the ability of the framework to capture interdependencies that go further than just the formal municipal sphere of influence.

This study aims to identify which factors affect inter-organizational collaboration (IOC) in interconnected infrastructure projects to enable practitioners to establish a collaborative environment at the project level. This specific form of inter-organizational collaboration (IOC) is characterized as “horizontal” and has received limited attention in the literature. To this end, a systematic literature review and Q-methodology were conducted. The Q-methodology involves practitioners from various infrastructure organizations in the Netherlands gaining insights into their perspectives on IOC in interconnected infrastructure projects. The study identifies two perspectives: a “holistic, goal-oriented” perspective that recognizes various dimensions of IOC and a more “people-oriented” perspective that emphasizes the value of individual factors for IOC. The findings suggest that multiple perspectives on collaboration exist among practitioners, potentially affecting collaboration in interconnected infrastructure projects. Awareness of the need to manage practitioners’ perspectives, and addressing and discussing these differences, can stimulate inter-organizational collaboration and contribute to improved project performance.

Due to climate change, the risk of flooding is increasing with potentially severe consequences on highly populated and economically developed coastal zones. Storm surge barriers protect against such events with the critical task of closing during extreme weather conditions to prohibit the propagation of water. This highlights the importance of maintaining the high reliability of these structures and the challenge to reach this goal for rarely operated and unique infrastructures. To deal with this challenge, the study creates a foundation to set an asset management approach for storm surge barriers or assets with similar characteristics. This is done by studying the case of The Netherlands with the aim to [1] describe the asset management approach, [2] identify key features of the approach, [3] investigate the connection between these features and the characteristics of the barriers, and [4] conclude the influence of the characteristics on the establishment of an asset management approach.

Resilient infrastructure is critical to a sustainable and functioning society. Infrastructure management and (re)development are highly complex processes encompassing various stakeholders’ interests while they are pressured by the uncertainty of climate change and social transition. In response to these challenges, various resilience initiatives emerged with different motivations and approaches. The purpose of this research is to understand the interplay between motivations and organizational approaches as well as resilience conceptualization. This can provide insights into which domains of resilience have been focused on and what needs to be improved in their organizational approaches to realize motivations. This research specifically investigates ten resilient infrastructure initiatives in the Netherlands. By using scoping review and content analysis, our results highlight that resilience initiatives conceptualize resilience in different ways, mainly focusing on built and organizational resilience with a focus on long-term and wider geographic scope. Each initiative had several motivations, including 1) creating innovative solutions, 2) sharing knowledge, 3) promoting commitment and cooperation, and 4) promoting resilience. These motivations are reflected in the organizational approach. For example, there was a strong link between the motivation ‘creating shared knowledge’ and the organizational approach ‘research collaboration.’ Generic motivation such as ‘promoting resilience’ does not have one mainstreaming approach, which shows promoting resilience in practice is still in the exploration stage. This research provides major motivations and organizational approaches and their link within the resilient infrastructure initiatives which can contribute to better organizing similar initiatives aiming for resilient infrastructure.

Realizing a circular economy (CE) has been widely recognized by practitioners and researchers as the key to the transition toward sustainability. Thus far the academic emphasis has been predominantly on economic and environmental aspects. However, the development and implementation of CE initiatives actually rely on extensive collaboration at the societal level. Hence, an understanding of how a more inclusive society can strengthen the transition is warranted. By systematically and critically reviewing the related academic literature, the results of this paper show that sensitivity to inclusion aspects is crucial to alleviate the transitional burdens on society. Seven main aspects were discerned on inclusion: (1) informal waste pickers, (2) e-waste and health risks, (3) accessibility of services/materials/facilities, (4) consumer behavior, (5) corporate and institutional involvement, (6) technology application, and (7) governance measures. Following these insights, a strong sustainability perspective and agenda on the CE transition are proposed by identifying key actors and structuring their interrelationships as an inclusive system.